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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

And while the company prides itself on the wide knowledge of its store employees, no one can be an expert on every product a store sells. Explaining life out here The Hey GURA assistant includes a wide-ranging “life out here” knowledge base, echoing Tractor Supply’s corporate brand message.

Retail 656
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A new era for VMware Cloud Service Provider Partners begins

CIO

Broadcom’s strategy is to drive adoption of our full stack VMware Cloud Foundation as the best subscription-based private cloud platform for our customers’ innovation. Our goal is to accelerate innovation, enhance customer value, and optimize profitability and market opportunities for our partners.

Commerce 369
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Dubai-based GMG invests in next-gen tech to improve customer needs

CIO

What has emerged in 2022 is a more robust omnichannel model that leverages the digital innovations of recent years that co-exist with one of the world’s most exciting physical retail landscapes. Knowledge and adoption of big data, cloud transformation, internet of things (IoT), augmented reality, and robotics are necessary to remain agile.

Commerce 590
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AI has Driving Innovation in the Flooring Industry

Smart Data Collective

And while e-commerce companies are on the rise, more local businesses are shutting their doors for good. In the e-commerce world, replacing the traditional showroom with an online brochure adapts to the ever-changing world of technology. For example, the flooring industry has been heavily influenced by advances in AI technology.

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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

Salesforce certification is an excellent path for acquiring niche knowledge and skills to push your IT career forward. The Salesforce Administrator certification demonstrates a candidate’s in-depth knowledge of the platform’s configuration and customization, as well as their proficiency with the platform’s features.

Commerce 375
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Sysco’s recipe for growth centers on IT

CIO

Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5 Like most companies, Sysco traditionally ran its B2B e-commerce business in a bulk reordering fashion.

IT 419
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How to Boost Your Sales with Live Video Shopping

mention

The value of sales generated from livestream e-commerce in the U.S. Research shows that 66% of consumers wish businesses would be more digitally innovative, and 60% would buy from a brand that’s digitally innovative. Live video shopping is the way to go for e-commerce brands pursuing growth and profitability.

Sales 347