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The early returns on gen AI for software development

CIO

Assistance across the app-dev lifecycle Gen AI “has opened up the body of knowledge that developers can tap into in a conversation type of paradigm,” says Prasad Ramakrishnan, senior vice president of IT and CIO at Freshworks, a provider of customer service software. “It

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Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

CIO

Many are also setting up certification programs to arm their work forces with more of the IT “ technical skills ” that are in high demand – everything from networking to technical support to machine learning to cybersecurity and analytics. But individuals can learn what it takes to collaborate. Brainstorming, for instance.

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How to create a culture of innovation

CIO

A shift has occurred and IT is now viewed as an equal partner in driving business growth with CIOs recognized as the de facto leaders of innovation. A sure-fire formula for driving innovative growth is to “try something new, learn fast, pivot as needed, and scale success,’’ says Mike Crowe, CIO of Colgate-Palmolive.

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CIO Brett Lansing’s five-point approach to building followership

CIO

You need to lower barriers to brainstorming and innovation,” he says. Lansing learned this not long after starting these meetings, about ten years ago at a previous employer, where the forums regularly drew 30 to 45 attendees. The more I learn, the more I realize just how true that is,” Lansing says. IT Leadership

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8 ways to detect (and reject) terrible IT consulting advice

CIO

Learning how to evaluate expert advice is a skill every IT leader needs to master. Before embracing any external advice on any IT or business issue, check out the following eight ways to determine whether a consultant is truly on track. There is often too much gray area involved to bet your enterprise.

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Tech leaders weigh in on the upside and flipside of generative AI

CIO

Generative AI is a key part of our business strategy, facilitating growth with AI-enabled processes already live in production,” he says. We ran workshops with every division of our business, educating them on the accelerating innovation in this area, brainstorming opportunities and risks.

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What is OKR? A goal-setting framework for thinking big

CIO

Embraced by tech companies, OKR can help businesses stay on track in a fast-paced, ever-changing industry, while still encouraging innovation. Ultimately, OKRs help businesses set ambitious goals, and then focus on achieving outcomes over the course of a business quarter.