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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 742
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Atos staves off bankruptcy, casts wider net for refinancing

CIO

Atos may have won a few extra months to find a long-term solution to its financial problems after reaching interim agreements with banks, bondholders, and the French government to provide €450 million (US$490 million) in additional liquidity. In 2023, the company made a net loss of €3.4 billion on revenue of €10.7 billion in 2022.

Loss 627
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Step 1 to becoming a business-savvy CIO

CIO

On the ground, business awareness can take a variety of forms, but when I’ve seen it best in action, it was an IT manager or employee stepping up to say, “We’re losing market share in the Northwest region and this is how we’re going to fix it,” or “Our OPEX is up because of operational inefficiencies and here is how we’re going to solve them.”

Business 650
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The new CIO mandate: Selling AI to employees

CIO

But 45% also said they feared that AI will make their work less relevant to their employers, and 43% said they fear the loss of their jobs due to AI. Still, a report surfaced earlier this month that global banks and investment firms are examining the possibility of replacing entry-level financial analyst positions with AI.

Loss 773
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CIOs weigh where to place AI bets — and how to de-risk them

CIO

We need to be ready to respond to our CEO to solve problems with AI,” says Srini Gudipati, CIO of Covanta, a company that specializes in sustainable materials management, including large-scale recycling. Given existing relationships with Webster Bank, that includes AWS and Microsoft. “AI moves fast, so we don’t want to delay.

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AI-Based Banking Loan Software Will Become Norm In 2022

Smart Data Collective

We have talked extensively about the role of AI in investment management and insurance. The banking industry is among them. Banks have been slower to adapt AI technology than some other institutions. However, the market for AI in banking is expected to grow over 30% a year and will be worth over $64 billion by 2030.

Banking 303
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How TCS is helping to fight financial crime with AI and Microsoft Cloud

CIO

As consumers embrace ecommerce, digital banking, and online payment applications, the risk of fraud and other financial crimes has increased dramatically. fraud losses amounted to $5.9 fraud losses amounted to $5.9 And for every dollar lost to fraud, banks spend over $4 on recovery fees, legal fees, and other expenses.

Alliance 613