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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 747
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The new CIO mandate: Selling AI to employees

CIO

But 45% also said they feared that AI will make their work less relevant to their employers, and 43% said they fear the loss of their jobs due to AI. Still, a report surfaced earlier this month that global banks and investment firms are examining the possibility of replacing entry-level financial analyst positions with AI.

Loss 847
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How CIOs reinterpret their role through AI

CIO

This improves business performance by protecting against potential revenue loss and ensuring a better customer experience, which is also critical to customer retention and acquisition. IT aligned for digital transformation Banca Etica is also adopting a new culture that interprets IT as a partner to the business, and not as an IT manager.

Banking 575
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Driving Customer Loyalty with Secure and Modern Apps

CIO

And out of these, my favourite app is a local banking app. It’s completely intuitive, allows me to perform most tasks in less than 3 clicks, has all the functions that I need to perform banking on-the-go, is constantly updated with new features, comes with great performance and stability and most of all is very secure.

Security 615
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Silicon Valley Bank Collapse: Why it Happened and What to Expect

Alpha Sense BI

It’s no surprise that Silicon Valley Bank (SVB) catered to a specific type of startups, venture capitalists, and tech firms. For 40 years, SVB has provided banking services to nearly half of the country’s venture capital-backed tech and life-science companies. When it comes to the economy, history tends to repeat itself.

Banking 98
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Generative AI in Investment Banking

Alpha Sense BI

While they are not newcomers to digital transformation, investment banks (IBs) are increasingly adopting generative artificial intelligence (genAI) across their organizations. In the last couple of decades, investment banks have adopted AI for customer-centric interfaces and to automate data functions. million per employee by 2026.

Banking 59
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What is predictive analytics? Transforming data into future insights

CIO

Predictive analytics has captured the support of wide range of organizations, with a global market size of $12.49 Retailers often use predictive models to forecast inventory requirements, manage shipping schedules, and configure store layouts to maximize sales. from 2022 to 2028.