CIO

MAY 16, 2023

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Piles upon piles of paper crowded the branch manager’s desk and cluttered the nearby credenza. A large financial institution acquired a smaller bank.

Banking 652

Banking Profiling Security Security 652

CIO

APRIL 25, 2023

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 617

Banking Retail Security Security 617

CIO

APRIL 12, 2024

Global banks and investment firms are currently mulling plans to replace entry-level financial analyst positions with artificial intelligence (AI), with as many as two-thirds of these positions potentially on the chopping block.

Banking 898

Banking Human Resources Finance Intelligence 898

CIO

SEPTEMBER 22, 2022

Two years on since the start of the pandemic, stress levels of tech and security executives are still elevated as global skills shortages, budget limitations and an ever faster and expanding security threat landscape test resilience. “In Change Management, Identity Management Solutions Helen Constantinides.

Management 781

Management Security Security Banking 781

CIO

APRIL 17, 2024

“Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change. The new ads were created very quickly,” says Banks. There’s no way they’ll let the rest of the world in on that.”

Biotech 812

Biotech Banking Retail Innovation 812

CIO

JANUARY 25, 2024

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. Banking customers are increasingly using chatbots in their everyday transactions.

Banking 662

Banking Retail Market Research Marketing Research 662

CIO

APRIL 11, 2023

The financial services sector is undergoing rapid change as fintechs develop convenient, consumer-focused services that were once the province of traditional banks. A modern bank must have an agile, open, and intelligent systems architecture to deliver the digital services today’s consumers want.

Innovation 850

Innovation Banking Competitive Landscape Retail 850

CIO

MARCH 27, 2024

The impact will be felt globally. Jeff Wong, global chief innovation officer at EY, says even if they’re not yet required to make a change, CIOs can already start planning NIST-approved algorithms into their cybersecurity upgrades. Many public and private organizations use these standards and require their partners to do the same.

Algorithm 877

Algorithm Banking Retail Globalization 877

CIO

APRIL 4, 2024

Everyone is running around trying to apply this technology that’s moving so fast, but without business outcomes, there’s no point to it,” says Redmond, CIO at power management systems manufacturer Eaton Corp. “We Webster Bank is following a similar strategy. We want to maintain discipline and go deep.”

Banking 841

Banking Pharmaceutical Technology Technology 841

CIO

JANUARY 29, 2024

Abrahamson also changed some of his hiring criteria, bringing on people with product management and human-centered design experience. Dede Ramoneda, EVP and CIO, First Citizens Bank First Citizens Bank It’s also important to be intentional and explicit in reinforcing key values to keep everyone onboard.

Business 804

Business IT Banking Globalization 804

CIO

MARCH 6, 2024

Banking on AI Kavin Mistry, head of digital marketing and personalization at TSB Bank, is another executive exploring how AI and machine learning (ML) can boost CX. For every customer, we want to offer an individualized banking experience.” Artificial Intelligence, CIO, Data Management, Generative AI, IT Leadership

Banking 822

Banking Technology Technology Knowledge 822

CIO

APRIL 29, 2024

Still, a report surfaced earlier this month that global banks and investment firms are examining the possibility of replacing entry-level financial analyst positions with AI. Artificial Intelligence, Staff Management With each one of these new cycles comes enthusiasm and apprehension both,” he says.

Loss 813

Loss Banking Technology Technology 813

CIO

MARCH 7, 2024

Predominantly a Microsoft shop, the US wealth management arm of Toronto-based Royal Bank of Canada had been searching to replace an antiquated CRM system for advisors spread across 190 locations in 42 states. It is an operational platform.”

Banking 846

Banking Innovation Capital Advantage 846

CIO

NOVEMBER 6, 2023

When employees disengage from work — often called quiet quitting — it starts a ripple effect that can damage everything from their career trajectory to your team, company, and the global economy. We educate our managers on getting to know their employees,” says Deb LaMere, CHRO at Datasite. But managers are not mind readers.

Banking 835

Banking Globalization Learning Education 835

CIO

MARCH 14, 2024

Today, I can provide managers in finance, sales, operations, all the way up to the CEO, with interactive dashboards, intuitive charts, and technical indicators that can be read by non-IT people to describe the health of the systems,” says Deligia. These multinationals think on a global scale and work on a ‘one size fits all’ basis.

Banking 575

Banking Technology Technology Innovation 575

CIO

DECEMBER 27, 2023

Genpact, a major business and technology services company that assists banks such as JP Morgan and Goldman Sachs, is already utilizing AI. It’s really good at summarising, filling in blanks, and connecting dots, so generative AI is fit for purpose,” says Brian Baral, global head of risk at Genpact.

Banking 885

Banking Commerce Technology Technology 885

CIO

SEPTEMBER 14, 2023

To a large extent that’s on the money, as Nasdaq, which originated as a digital system for distributing market data in 1971, today owns and operates 27 stock exchanges and sells its exchange software to more than 100 exchanges globally.

Banking 725

Banking Capital Innovation Value Chain 725

CIO

FEBRUARY 10, 2023

Consumers have high expectations for digital experiences in online banking, email, cloud storage, video on demand (VoD), smart digital assistants, and virtual reality. Trust management becomes critical for cybersecurity Broadcom believes a move to distributed and decentralized trust will increase rapidly in 2023.

IT 765

IT Banking Gaming Security 765

CIO

MARCH 21, 2024

Last year in September, market research firm IDC floated a quick survey globally sampling responses from 97 CIOs. A separate survey floated by Foundry in December last year, which polled 875 IT and business leaders globally, showed that 62 or 7% of the polled executives already had a CAIO.

Startups 405

Startups Banking Hospitals Globalization 405

CIO

OCTOBER 23, 2023

Cegal , a Norwegian global IT services business, is a great example of this leadership. Dell Technologies is accelerating the circular economy to help global customers simultaneously achieve business and sustainability goals, and it’s how Dell Technology Rotation was born. What is Dell Technology Rotation?

Business 780

Business IT Finance Globalization 780

CIO

MARCH 21, 2024

Whether they’re personal or business, relationships take work, but that work is how you establish trust,” says Lovelady, “and picking up the phone or walking down the hall fills the trust bank over time.” At corporate, we focus on things that can be done globally,” says Lovelady. The Birmingham, Ala.

IT 697

IT Value Chain Win Globalization 697

CIO

FEBRUARY 6, 2024

Postulka aspired to become a CIO — and he achieved it, landing a job as CIO and senior vice president of technology and operations at the Federal Reserve Bank of Boston. But in 2022, after two years at the bank, Postulka returned to Arbella as vice president and CIO. Miller agrees, saying he felt he had unfinished work to do at IFS.

IT 780

IT Banking Learning Technology 780

CIO

JULY 13, 2022

Metrics that create a narrative and show how the business compares to competitors, the wider industry, and globally against all businesses give a clear picture that allows board members to set strategy. Eva Selhub, an executive coach and resiliency expert, will advise on how to manage adversity and improve performance in the face of chaos.

Alliance 781

Alliance Banking Security Security 781

CIO

AUGUST 9, 2023

Jason Strle joins Discover as CIO Jason Strle, Discover Discover Discover Financial Services is a digital banking and payment services company that issues the Discover card and operates Discover Global Network, PULSE, and Diners Club International. Strle joins Discover from Wells Fargo and he held previous roles at JP Morgan Chase.

Hospitals 615

Hospitals Globalization Banking Retail 615

CIO

OCTOBER 20, 2022

In fact, CIO has reported that it takes only a few minutes for experienced hackers to set up a social engineering attack against enterprises (and their managed service providers) that consider themselves to be secure and protected. Taken together, these attacks exact a toll of $6 trillion from the global economy.

Banking 880

Banking Security Security Win 880

CIO

APRIL 12, 2022

What did Wipro in was largely their comparative lag in banking, financial services, and insurance, where the top five had both better coverage and scores.”. This year the company consolidated that information for 156 providers to come up with the overall rankings for the global IT outsourcing industry.

IT 829

IT Banking Market Segmentation Competitive Positioning 829

CIO

MARCH 7, 2023

“As companies strive to transform their business models specifically in manufacturing, supply chain, project management, and sales, the uptick in hiring IT talent was seen as a natural progression.” We expect the situation to ease by October as the impact of the global layoffs will be felt by then.

IT 696

IT Travel Banking Innovation 696

CIO

SEPTEMBER 27, 2022

An excellent example of innovative use of cashless unattended commerce comes from global pizza chain Little Caesars. The payment system can be tailored to suit preferred local payment methods, using Cybersource’s Global Payment Gateway, which secures payment data via a token management service. Since no development ?is

Commerce 610

Commerce Banking Retail Globalization 610

Alpha Sense BI

APRIL 19, 2023

​​ This past week, policymakers gathered for the 2023 Spring Meetings of the World Bank Group (WBG) and the International Monetary Fund (IMF) to discuss a troubling forecast. Discussions centered on combating a myriad of global economic concerns, ranging from addressing growth outlooks, improving financial stability, and reducing poverty.

Banking 98

Banking Globalization Capital Finance 98

CIO

MARCH 19, 2024

According to NTT DATA’s 2023 Global Employee Experience Trends Report , nearly 60% of employees around the world are now working remotely all or some of the time – and India is no exception. Our report reveals that more than 7 in 10 organizations globally are upgrading their meeting spaces with cloud enabled videoconferencing.

Globalization 432

Globalization Banking Security Security 432

CIO

NOVEMBER 13, 2023

Whether it’s buying groceries, making a bank transfer, or booking a flight, the mainframe is powering how consumers interact with organizations and is behind millions of transactions that take place every day. Ensuring compliance isn’t just about following regulations, it’s about managing serious risks too. The answer: It varies.

Security 778

Security Security IT Education 778

CIO

MAY 17, 2023

An older bank, grown through acquisition, with one custom-built system supporting its real estate business, while another supports its insurance business. For this bank, integrating the data to automate support for this cross-sell opportunity became reason enough to modernize both platforms.

IT 688

IT Banking Innovation Technology 688

CIO

SEPTEMBER 8, 2023

Ethical considerations differ across industries like healthcare, banking, and education. For instance, it might be helpful for students to share work to achieve learning outcomes, but it’s illegal for a bank to share stock transactions from one customer to other groups. Broader externalities also need to be managed appropriately.

Banking 793

Banking Startups Education Innovation 793

CIO

FEBRUARY 20, 2024

I don’t see a downside in asking for that,” says Brian Levine, managing director of cybersecurity for Ernst & Young. When emergency strikes, however, all bets are off, says Charles Blauner, operating partner and CISO in residence at cybersecurity investment firm Team8, and former CISO for Citigroup, Deutsche Bank, and JP Morgan Chase.

Due Diligence 819

Due Diligence Commerce Human Resources Security 819

CIO

DECEMBER 6, 2022

Banking as a Service (BaaS) is revolutionising the finance sector. It leverages the expertise and experience of trusted banks, such as Standard Chartered, so they can offer a wider range of services to existing and new customers. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.2 Managed Cloud Services.

Banking 369

Banking Commerce Globalization Finance 369

Alpha Sense BI

APRIL 4, 2024

While they are not newcomers to digital transformation, investment banks (IBs) are increasingly adopting generative artificial intelligence (genAI) across their organizations. In the last couple of decades, investment banks have adopted AI for customer-centric interfaces and to automate data functions. million per employee by 2026.

Banking 59

Banking Due Diligence Intellectual Property Knowledge 59

CIO

DECEMBER 19, 2023

Frost & Sullivan, a global research and consulting firm, recently released the Emerging Asia-Pacific Hybrid Cloud Market Report 2022 report. And Huawei Cloud Stack’s intelligent cloud management platform, ManageOne, centrally manages services, operations, and maintenance.

Hospitals 617

Hospitals Marketing Marketing Finance 617