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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

One analysis found that the market for AI in the profession is expected to be worth over $600 million within the next three years. A growing number of software developers are creating Helpdesk applications that rely on personalization capabilities that would not be possible without modern AI algorithms.

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Want to Drive Industry Breakthroughs or Speed Up Innovation? Start by Optimising Your HPC and AI Workloads

CIO

In manufacturing, finite element analysis, computer vision, electronic design automation and computer-aided design are facilitated by AI and HPC to speed product development, while analysis generated from Internet-of-Things (IoT) data can streamline supply chains, enhance predictive maintenance regimes and automate manufacturing processes.

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5 ways AI is showing promise as a decision-maker

CIO

Companies are now moving toward AI-powered decision-making in customer service—tapping into voice and sentiment analysis to automate complex processes such as recognizing customer intent and taking a recommended action to resolve it. Outcomes are fed back into machine learning models to improve prediction accuracy continually.

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10 emerging innovations that could redefine IT

CIO

Once wild and seemingly impossible notions such as large language models, machine learning, and natural language processing have gone from the labs to the front lines. Main constituents: Companies that control access to large blocks of data that can be useful to automated analysis. Chance of succeeding: The moment is already here.

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Equinix goes partner prospecting with AI

CIO

Multinational data infrastructure company Equinix has been capitalizing on machine learning (ML) since 2018, thanks to an initiative that uses ML probabilistic modeling to predict prospective customers’ likelihood of buying Equinix offerings — a program that has contributed millions of dollars in revenue since its inception.

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How Search Engines Work: A Guide to Search Engine Algorithms

SpyFu

To discover, categorize, and rank the billions of websites that make up the internet, search engines employ sophisticated algorithms that make decisions on the quality and relevancy of any page. These decisions are guided by an algorithm. Understanding how an algorithm works helps you create content that ranks better for each platform.

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Data Science Journey Walkthrough – From Beginner to Expert

Smart Data Collective

Data scientists use algorithms for creating data models. it is overwhelming to learn data science concepts and a general-purpose language like python at the same time. Exploratory Data Analysis. Exploratory data analysis is analyzing and understanding data. Basics of Machine Learning. Semi-Supervised Learning.

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