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Sun Country enhances customer experience with IT

CIO

In the past, Sun would hand out vouchers for transportation and hotel rooms to affected travelers standing in long lines at the gate. IROPS also required Sun Country’s IT staff to implement a workflow that alerts travelers when there are irregular operations and allows them to change their airline ticket and rebook on another flight.

Airline 325
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IHG maximizes hospitality with multicloud

CIO

More than 70% of IHG’s hotels — a portfolio that includes InterContinental, Kimpton Hotels, and Holiday Inn — are franchises, making parent company IHG in essence a technology product development company that bolsters the occupancy rates and revenues for the 6,100 hotels owned by franchisees. It’s out there already.

Hospitals 829
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Mapping the progress of Air New Zealand’s digital rebuild

CIO

Our mission is to build the world’s leading digital airline, and digital in its broadest sense, not just technology, but the experiences we deliver for our customers, the new business models we can put in place, the way we govern the organization, the way we deliver change, and everything in between,” says CDO Nikhil Ravishankar.

Airline 613
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How Deep Learning Technology Improves the Efficiency of Parking Management Systems

Smart Data Collective

The current world is undergoing a rapid transformation as a direct result of the many scientific breakthroughs and technological advancements enabling the production of an abundance of intelligent gadgets, appliances, and systems. Deep Learning Technology has started being used increasingly in managing parking areas. Learn more here.

Learning 325
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CIOs take aim at SaaS sprawl

CIO

It definitely is a challenge,” says Greg Beltzer, head of technology for the US wealth management arm of Royal Bank of Canada. Beltzer, other CIOs, and industry analysts note that the explosion in SaaS deployments has caused inefficiencies and complexities that can no longer be ignored, even as enterprise cloud adoption rolls on.

Travel 852
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Fixed wireless access (FWA) is a secure networking option

CIO

When making decisions about network access, businesses need to be aware of and assess the security implications associated with network technology to help keep their digital assets protected. Hackers take advantage of out-of-date systems, software, and known security issues. What is fixed wireless access?

Security 617
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The CIO as chief integration (and influence) officer

CIO

They’re able to see the technologies, processes, and people “moving in different directions, the strategies involved, and how they fit together. At Tokio Marine North America Services, integration means not just technology integration but people and processes integration. Elevating influence.

Travel 909