CIO

MAY 15, 2024

That’s because, with the fast-paced evolution and imminent adoption of generative AI, the role of CIOs and CTOs has become both exciting and invigorating, but also more complicated and unpredictable. This sense of mission is why I joined PagerDuty as CEO almost eight years ago.

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IT Sports Innovation Gaming 405

CIO

JANUARY 3, 2024

In mid-November, OpenAI’s board fired the CEO of the company, Sam Altman, the guy who put ChatGPT on the map and ushered in a new era of corporate AI deployments. Its closest commercial competitor, Google’s Bard, is far behind, with just 1% of the market. And the AI writing assistant category grew by 177%. He’s not the only one.

Alliance 818

Alliance Due Diligence Pharmaceutical Technology 818

CIO

JANUARY 15, 2024

CIOs, too, are expanding their executive capabilities — as they should be — given the everchanging list of challenges they face. Master AI Saby Waraich, CIO and CISO at Clackamas Community College, echoes many of his peers when he says mastering the conversation around AI is necessary to be a top-notch IT leader in 2024 and beyond.

IT 821

IT Brainstorming Profiling Learning 821

CIO

OCTOBER 24, 2023

Generative AI is an innovation that is transforming everything. ChatGPT and the emergence of generative AI The unease is understandable. The reason for this conversation is the seemingly overnight emergence of generative AI and its most well-known application, Open AI’s ChatGPT. Some of these risks are accidental.

Intellectual Property 850

Intellectual Property Education Loss Security 850

CIO

FEBRUARY 13, 2024

All are sound approaches, but CIOs should dig deeper by pursuing full awareness of what their companies do and what it takes for their companies to succeed. It requires knowing how the organization operates, its market context, and what must be achieved by the organization as a whole to ensure its success.

Business 689

Business Banking Loss Human Resources 689

CIO

DECEMBER 12, 2023

“A CTO must have a strong background and understanding of current and emerging technology trends for their specific industry,” says Ash Athawale, managing director for Robert Half’s executive search practice. Why is this important? How can the CTO respond to that question without being an expert in generative AI?”

Innovation 804

Innovation Knowledge Technology Technology 804

CIO

DECEMBER 6, 2023

OpenAI’s recent announcement of custom ChatGPT versions make it easier for every organization to use generative AI in more ways, but sometimes it’s better not to. Some of the most vocal complaints about generative AI have come from authors and artists unhappy at having their work used to train large language models (LLMs) without permission.

IT 835

IT Brainstorming Knowledge Sports 835

CIO

OCTOBER 6, 2023

That’s why SaaS giant Salesforce, in migrating its entire data center from CentOS to Red Hat Enterprise Linux, has turned to generative AI — not only to help with the migration but to drive the real-time automation of this new infrastructure. Now, these tasks are handled by AI.

IT 880

IT Data Logging Commerce Security 880

CIO

FEBRUARY 12, 2024

A host of new product and feature launches, questions about SAP’s plans for managing commitments to legacy platform customers, and the acceleration of generative AI in popular products such as SAP RISE are just a few of the major issues enterprise SAP customers will need to keep on top of in the year ahead.

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Innovation Technology Technology Win 664

CIO

NOVEMBER 21, 2023

There are ample reasons why 77% of IT professionals are concerned about shadow IT, according to a report from Entrust. As part of those efforts, larger enterprises often staff business relationship managers to play key roles in understanding and translating department technology needs into requirements and business cases.

Competitive 859

Competitive IT Capital Technology 859

CIO

DECEMBER 12, 2023

Why was I at this presentation, you ask? Unfortunately, understanding the struggles of the IT “engine room” didn’t impress other managers who were more focused on the end business and could care less if we had to creatively manage the nightly batch processing window to be open for business the next morning, as long as we managed it.

IT 658

IT Finance Algorithm Security 658

CIO

NOVEMBER 2, 2023

The principle of least privilege (PoLP) is an information security concept that maintains that a user or entity should only have access to the specific data, resources, and applications needed to complete a required task. But why did SolarWinds even need this data to begin with? But does anyone ask why ESPN needs access to the camera?

Security 803

Security Security Hospitals Information 803

CIO

SEPTEMBER 28, 2023

Sanchez joined me for a leadership masterclass at the symposium, offering a closer look at his digital transformation roadmap, including his foundational pillars for leading “tech inside of tech” and the five things he is doing to set people up for success as the company scales by moving into new markets. Do we have a hybrid approach?

Business 661

Business IT Technology Technology 661

CIO

NOVEMBER 2, 2023

They wrote that “SASE is in the Trough of Disillusionment, due to exaggerated marketing by many technology vendors.” 3 Why the trough of disillusionment? So, if SASE is such a groundbreaking technology, why is it in the Trough of Disillusionment? What is SASE? In short, because it’s hard to execute well.

Security 835

Security Security Innovation Technology 835

CIO

DECEMBER 18, 2023

Over the summer, I wrote a column about how CIOs are worried about the informal rise of generative AI in the enterprise. Since then, many CIOs I’ve spoken with have grappled with enterprise data security and privacy issues around AI usage in their companies. That column may have been the understatement of the year.

Management 745

Management Intellectual Property Pharmaceutical Security 745

CIO

DECEMBER 4, 2023

Every member of the C-suite is expected to know about their business model, products, customers and markets — so why should their technology be any different? They understand how to tap into ongoing tech efforts to inform strategy development. Leaders in tech-forward companies also use tech to grow and innovate.

Business 642

Business Technology Technology Finance 642

CIO

JANUARY 11, 2024

Add the rapid rise of generative AI, and the past year was one in which CIOs often found themselves on the back foot, reacting to disruptions and shifting strategies in real-time. We have to make sure everyone understands what they are doing, why they are doing it, and — most importantly — how success will be measured.”

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IT Security Security Human Resources 831

CIO

JULY 7, 2023

There should be an optimal level of security controls, but these should not impede the employee experience or create friction in their workflows.” — Kieran Gilmurray ( @KieranGilmurray ), CEO at Digital Automation and Robotics Ltd. Employees adopt emerging technologies such as AI to get results they couldn’t have dreamed of before.

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Security Security Education Technology 761

CIO

FEBRUARY 14, 2024

While the past few years have left us with a business landscape scarred by the impact of economic and geopolitical uncertainties, the current AI movement has become a rocket ship for significant transformative changes set to accelerate new opportunities. That’s why business and tech leaders must build for the future now.

Business 455

Business Knowledge Advantage Advantage 455

CIO

SEPTEMBER 25, 2023

To that end, CIO.com asked a half-dozen longtime IT leaders — current and former CIOs as well as consultants and executive advisers — to share the questions they think CIOs should ask themselves to determine whether they’re sailing to success or about to dash onto the rocks. According to Rogers, the answer should be yes. Others agree.

Retail 906

Retail Innovation Technology Technology 906

CIO

FEBRUARY 5, 2024

After all, in today’s rapid-paced business world, a creative, productive IT team is vital for staying ahead of the competition, increasing revenue, and becoming a market leader. To achieve optimal team performance, IT leaders should pay close attention during all project phases.

IT 821

IT Advantage Advantage Technology 821

CIO

JUNE 21, 2023

Some companies use generative AI to write code and some use it to create marketing text or fuel chatbots. SmileDirectClub, the UK-based teledentistry company, uses generative AI to create teeth. Or, more specifically, to help people understand how their teeth can be corrected. Where is the business value?

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Due Diligence Intellectual Property Security Security 706

CIO

DECEMBER 4, 2023

By Bryan Kirschner, Vice President, Strategy at DataStax One of the major findings of our recently released State of AI Innovation report was how bullish managers and technical practitioners were about generative AI enhancing, rather than threatening, their careers. AI keeps getting better. You should, too.

Gaming 573

Gaming Knowledge Learning Innovation 573

CIO

AUGUST 17, 2023

Generative AI is widely regarded as one of the great technology breakthroughs of our time. To cut through the froth, CIO.com polled a range of IT leaders and experts for their views on where we are with generative AI, their hopes and their concerns. I believe generative AI is a game changer at a fundamental level,” he says. “I

Intellectual Property 616

Intellectual Property Copywrite Algorithm Brainstorming 616

CIO

SEPTEMBER 21, 2023

The advent of gen AI changed everything, and the pace of that change is like nothing we’ve seen before. According to McKinsey, gen AI is poised to add up to an annual $4.4 But there’s also the downside: the possibility gen AI will take companies down. In Europe, the AI Act is on its way. billion to the global economy.

Globalization 813

Globalization Technology Technology Security 813

CIO

MARCH 7, 2023

Vince Kellen understands the well-documented limitations of ChatGPT, DALL-E and other generative AI technologies — that answers may not be truthful, generated images may lack compositional integrity, and outputs may be biased — but he’s moving ahead anyway. Generative AI can facilitate that.

IT 725

IT Intellectual Property Advantage Advantage 725

CIO

NOVEMBER 9, 2022

The latter case is as it should be. In a pre-digital world, there would be no doubt that the people running a business function – sales, service, support, or production – should be using all the information available to them to drive better results. It’s likely a hangover from the old way of doing things.

Business 605

Business IT Finance Banking 605

CIO

FEBRUARY 1, 2023

In addition, we face the prospect of an economic downturn or even a mild recession while the recruiting market remains relatively tight. Understand Employee Experience for Business Resiliency Most of the time, we confuse employee interaction with employee engagement. Then why not use the same tactics internally?

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Travel Benchmarking Innovation Learning 741

CIO

OCTOBER 24, 2023

And many of those campaigns seem, in retrospect, to have been little more than marketing. Politics — and even marketing — aside, there is no doubt that your teams should be diverse. What markets do you serve? What does the employment market look like in your industry? Where will growth come from?

Innovation 898

Innovation Technology Technology Research 898

CIO

JULY 19, 2023

Given the important role of software applications in powering business processes and the shortage of experienced programmers, it should not be surprising that citizen development is on the rise. We are also extending low/no-code AI creation capabilities across the firm.

Business 617

Business Human Resources Technology Technology 617

CIO

NOVEMBER 27, 2023

AI fallout It doesn’t take a data scientist to predict that AI would be on this list. After all, even industry leaders have raised alarms over AI , warning that the technology poses an existential threat to humanity. Rather, they’re stressed about how AI will impact their own organizations.

IT 826

IT Finance Technology Technology 826

CIO

NOVEMBER 22, 2023

Gen AI and LLMs will probably transform us as a business and what we can do to data, so we’re absorbing data from third party sources,” he says. “We That gives you the ability to understand operations and the back end of how things work and how to approach people.” Insurance is a difficult one, though, because it’s a regulated market.

Algorithm 660

Algorithm Learning Technology Technology 660

CIO

JANUARY 5, 2023

The market for technology talent has been white hot over the past year. Dan Roberts: What are some of the macro trends you’re seeing that are affecting the technology industry and market for talent? Why is it two or three years? What will the next twelve to eighteen months bring? People always like to talk about CIO tenure.

IT 775

IT Due Diligence Globalization Sports 775

CIO

MARCH 9, 2023

Evolving regulations related to data privacy, data sovereignty, and responsible AI further complicate matters as customers and vendors work out the responsibility and costs of meeting increasingly stringent requirements. Technologies such as AI and processes such as agile make it more difficult to know what commitments to seek.

Win 721

Win Sports Startups Benchmarking 721

CIO

MARCH 8, 2023

Enterprises driving toward data-first modernization need to determine the optimal multicloud strategy, starting with which applications and data are best suited to migrate to cloud and what should remain in the core and at the edge. Artificial intelligence (AI) projects are another useful example.

Hospitals 596

Hospitals Retail Banking Security 596

CIO

NOVEMBER 6, 2023

This will help you understand everything from what recognition is appropriate to where they want their career to go. Once your CEO — or whoever is tasked with championing your values — has agreed to carry this torch, they should work it into everything. So, he is careful to help people understand the reasons behind change.

Banking 834

Banking Globalization Learning Education 834

CIO

MARCH 7, 2024

But you have to create a root-cause understanding and solve that. They solved the problem for Amazon, and then they built them in a very generalized reusable manner, and then they looked at who in the market would also find value in that. The marketing leader says we’ve got a brand issue. Makes sense to me.’

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Win Capital Innovation Technology 762