CIO

MARCH 11, 2024

As was clear from our recently conducted CIO.com poll , buyers strongly believe that they have overinvested in “point” solutions and are taking steps to consolidate vendors. However, what has been less common up to this point – and where I believe the value and growth will be going forward – is in more industry-focused solutions.

Competitive Landscape 605

Competitive Landscape Finance Competitive Education 605

CIO

OCTOBER 31, 2023

Without revenue from sales of products or services, a business becomes little more than a hobby or a charitable organization. Building sales requires a well-equipped sales team, and in today’s digital world, that means IT must become a strong support partner.

Sales 771

Sales IT Startups Innovation 771

CIO

NOVEMBER 14, 2022

Decision support systems definition A decision support system (DSS) is an interactive information system that analyzes large volumes of data for informing business decisions. A DSS leverages a combination of raw data, documents, personal knowledge, and/or business models to help users make decisions. Crop planning.

Data Mining 902

Data Mining Business Analysis Knowledge 902

CIO

JANUARY 11, 2023

As its business diversified, including its own acquisition by Hornblower Group in early 2022, Journey Beyond inherited a range of disparate technology systems, including six different phone systems and an outdated contact center that was only servicing Journey Beyond’s rail journeys. The IVR was also not standardized across the company.

Travel 717

Travel IT Advantage Advantage 717

CIO

FEBRUARY 20, 2023

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce skills are among the most sought-after in the IT industry and demand is soaring.

Commerce 489

Commerce Knowledge Education Security 489

CIO

APRIL 20, 2023

Consumer product goods manufacturers (CPGs) and physical and online retail stores need to increase investments in strategic real-time pricing, supply chain resiliency, and customer experience management to keep pace with the competition. Having hundreds of employees managing on-premises infrastructure is not cost-effective.

Retail 611

Retail Intelligence Intelligence Value Chain 611

CIO

JANUARY 8, 2024

Cloud optimization is the new initiative in 2024,” says Rajeev Nair, general manager of IT infrastructure and security at Cathay, a major airliner and cargo carrier in the Asia-Pacific region, with headquarters in Hong Kong. Enhanced automation and self-service will also be emphasized as part of the cloud optimization strategy, Nair says.

Airline 696

Airline Hospitals Security Security 696

CIO

APRIL 3, 2023

These individuals are undisputed stakeholders of the customer experience (CX) and vital contributors to business success. According to the International Customer Management Institute (ICMI ), engaged and satisfied contact center employees are 8.5x The role of the contact center agents spans well beyond merely picking up a phone.

Education 792

Education Knowledge Intelligence Intelligence 792

CIO

NOVEMBER 20, 2023

International beverage company produces more than 30 million cases a year Since the 1960s, Frucor Suntory has evolved from a small, local fruit juice business into a significant international beverages company that produces more than 30 million cases of drinks each year at its New Zealand-based manufacturing plant.

Sales 680

Sales Retail Gaming Innovation 680

mention

APRIL 27, 2022

Adopting a CRM system for your business comes with several benefits, but you need to choose the right one to get the most out of this tool. However, that can be difficult when there are so many options on the market, from well-known brands to up-and-coming software solutions. What is CRM Software?

Startups 362

Startups Data Mining Sales Management 362

CIO

AUGUST 7, 2023

Hardly a day goes by without some new business-busting development on generative AI surfacing in the media. And, in fact, McKinsey research argues the future could indeed be dazzling, with gen AI improving productivity in customer support by up to 40%, in software engineering by 20% to 30%, and in marketing by 10%.

Advantage 615

Advantage Advantage Technology Technology 615

CIO

JULY 26, 2023

While the Denver-based company’s cloud transformation long preceded Ligon’s arrival, with various business units adopting AWS and the IT team already developing cloud-native applications, in hiring Ligon, Re/Max’s top brass decided to “bring it all under control” of its first CIO. minutes from the moment the property is listed. “The

Innovation 617

Innovation Globalization Technology Technology 617

CIO

NOVEMBER 9, 2022

As CIO, Sarah Betadam, who joined in 2019 as VP of business applications, and then became global CIO in January 2021, is charged with the strategic direction, leadership, and implementation of the company’s digital transformation, juggling several initiatives simultaneously. That support really helps.

Finance 619

Finance Education Globalization Business Intelligence 619

Smart Data Collective

JULY 20, 2021

Big data technology is incredibly important in modern business. Every enterprise wants to improve its business relationship and productivity. Therefore, CRM software comes into the picture to help enterprises achieve their business targets. billion in 2020 and is expected to reach USD 47.6 billion in 2021.

Sales 353

Sales Business Human Resources Finance 353

mention

JANUARY 31, 2024

This explains why you need to give some serious thought to combining social media with your customer relationship management (CRM). Understanding what is social CRM and how to implement it is key. What is social CRM? However, a social CRM system breaks these silos. Not sure how to kick things off?

Profiling 144

Profiling Sales Analysis Loss 144

CIO

AUGUST 23, 2022

Most healthcare organizations are currently reliant on a range of legacy technologies, making the transition to digital and cloud-based solutions complex and slow-moving. Informatics is a top priority, driving a demand for skills such as SQL, Python, data analysis, project management, process improvement, and more. Business analyst.

Hospitals 632

Hospitals IT Business Intelligence Technology 632

CIO

NOVEMBER 7, 2022

With enterprise resource planning (ERP) and customer relationship management (CRM) applications at the heart of many a company’s operations, the consequences of a failed software rollout can be serious, including shareholder lawsuits and financial meltdown. million over the following nine months.

Retail 780

Retail Sales Management Loss 780

mention

JUNE 9, 2023

Are you struggling to generate leads for your B2B business? With the fierce competition in the market, it’s no surprise that many businesses struggle to generate a steady stream of qualified leads. Lead generation tools typically offer a range of features and functionalities to assist businesses in their lead generation efforts.

Profiling 343

Profiling Sales Information Marketing 343

CIO

AUGUST 7, 2023

“On-premises is still there and hasn’t gone away, however cloud is being used by all sizes of business,” Rizza said. Software spend includes annual license renewals and ongoing support, whether bundled or charged separately, but excludes additional fees for training, consulting, or systems integration.

Sales 325

Sales Innovation Research Management 325

CIO

AUGUST 11, 2022

The rise of business transformation initiatives has IT leaders rethinking the way they evaluate, select, and negotiate technology and IT services deals today. At the same time, CIOs are working to reshape the business of IT, driving their organizations to the cloud and to new delivery and operating models. .

Technology 590

Technology Technology Finance Management 590

CIO

JUNE 21, 2023

The Houston-based multinational was still delivering food supplies to sparsely populated buildings, cafeterias, airports, and nursing homes across the US—and helping its customers “reinvent” their businesses with curbside check-in, touchless menus, and QR codes for menus. “We Surviving the pandemic wasn’t enough,” Peck adds. “We

IT 560

IT Commerce Restaurants Sales 560

CIO

FEBRUARY 13, 2023

The economy may be looking uncertain, but technology continues to drive the business and CIOs are investing big in 2023. At the same time, they are defunding technologies that no longer contribute to business strategy or growth. Modern-day CIOs or CTOs have to start thinking like business owners if they are to be successful, he says.

Hospitals 909

Hospitals IT Security Security 909

Smart Data Collective

JULY 26, 2023

Big data has become an invaluable aspect to most modern businesses. Nevertheless, many companies have been reluctant to Harvard Business Review reports that only 30% of businesses have a data strategy. However, running a data-driven business isn’t always easy. You are going to need the right infrastructure in place.

Business 183

Business Management Human Resources Loss 183

CIO

NOVEMBER 9, 2022

Data-informed decision-making is a key attribute of the modern digital business. One potential solution to this challenge is to deploy self-service analytics, a type of business intelligence (BI) that enables business users to perform queries and generate reports on their own with little or no help from IT or data specialists.

Human Resources 849

Human Resources Analysis Business Intelligence Sales 849

CIO

FEBRUARY 7, 2023

You get that,” says a business relationship manager working in the UK civil service, adding that she often heard this, most frequently when working at the Metropolitan Police. “If I work like no tomorrow,” says a project manager, working in financial services. You haven’t got what it takes. I’ve heard that directly.”

Technology 909

Technology Technology Profiling Management 909

CIO

SEPTEMBER 14, 2022

All of that before we even think about managing data. Migrating workloads can involve several steps that require a thorough planning effort, spanning different functions across the organization such as application developers, IT operations, business operations, and cyber security.

Innovation 679

Innovation Security Security Technology 679

CIO

JULY 26, 2022

The core aim was to reduce waste and automate manual tasks, freeing up PGA staff to help develop tools in support of the association’s growth plans. There were some things we just didn’t need anymore, and we would end-of-life it and do the necessary change management to kill the whole thing.”. It’s a sweet deal for them.”.

Entertainment 611

Entertainment Retail Gaming Technology 611

Smart Data Collective

APRIL 7, 2022

ERP Integration is the Newest Trend in E-Commerce for Data-Driven Distribution Businesses. “Big data, in fact, can also come from other components of the business, which are equally strategic for making it sustainable or even competitive. Do you want to know how to incorporate it into your data-driven business?

Commerce 270

Commerce Retail Data Mining Predictive Analytics 270

Smart Data Collective

JULY 26, 2020

Magento 2 as a system has gone a long way in pursuit of compiling a perfect suit for comfortable sales managing and shopping experience through data-driven insights. For 5 years of unstoppable growth, the platform has produced numerous tools that will make your business strive no matter its specialty.

Commerce 276

Commerce Startups Knowledge Retail 276

Zoominfo

FEBRUARY 26, 2021

Explore popular solutions and how they can integrate with your CRM in this complete guide. In general, automation can dramatically increase the efficiency of a sales team by automating phone and email outreach, activity management, and ultimately increasing conversions and revenue. Sales Automation + Your CRM.

Sales 162

Sales Human Resources Research Management 162

mention

MARCH 1, 2023

Email marketing automation has become an essential tool for businesses to reach out to their customers and clients, and with an average ROI of $36 per $1 spent , it’s not hard to see why. This makes it crucial for growing businesses to review the market thoroughly and develop an email stack that fits their needs, goals, and budget.

Marketing 275

Marketing Marketing Startups Commerce 275

Zoominfo

SEPTEMBER 7, 2022

But finding the best lead routing software for your business takes special consideration — your team has unique needs, and all lead routing solutions are not created equal. As you evaluate solutions, ask yourself these framing questions: What Results are You Expecting? Take Spectrum as an example. Which Integrations do You Need?

Business 130

Business Sales Intelligence Intelligence 130

Smart Data Collective

NOVEMBER 16, 2021

As businesses collect increasing amounts of often unstructured data, these techniques enable them to efficiently turn the information they store into relevant, actionable resources. Text analysis can fulfill multiple roles in the business world. Enhanced Client Management. Boosting Cybersecurity. Public Relations.

Analysis 299

Analysis Technology Technology Knowledge 299

Zoominfo

SEPTEMBER 22, 2022

A marketing technology stack is the set of tools marketers use to execute their everyday tasks, from analytics platforms to task management systems. While it will look different for every marketer depending on their individual needs, functions, and goals, there are a few fundamentals every team should have in order to scale their business.

Marketing 130

Marketing Marketing Alliance Market Intelligence 130

Zoominfo

APRIL 18, 2022

Take a second to imagine the recruitment process without technology to manage it. Recruitment Management Systems are a combination of technology platforms that reduce the number of manual tasks recruiters must take on in this scenario. What is the function of recruitment management?

Management 130

Management Profiling Capital Technology 130

Smart Data Collective

APRIL 13, 2021

Conversica is one such solution, providing Intelligent Virtual Assistants (IVA) for customer engagement that help companies attract, obtain, and grow a customer base at scale. The AI assistant gathers lead information for your Customer Relationship Management (CRM) and marketing automation platform throughout the conversations.

Marketing 327

Marketing Marketing Sales Intelligence 327

CIO

APRIL 24, 2024

But to find ways it can help grow a company’s bottom line, CIOs have to do more to understand a company’s business model and identify opportunities where gen AI can change the playing field. Revenue leaders embracing AI The interest is there on the business side. The point of AI isn’t to create AI, but to solve business problems.”

Finance 714

Finance Knowledge Technology Technology 714