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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

Through the analysis of data and the creation of detailed customer profiles, businesses can anticipate the needs of their clientele and provide customized solutions, fostering a strong bond between the brand and its customers. By crafting in-depth customer profiles, you acquire an understanding of what motivates each individual customer.

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Predictive Analytics Drives Criminal Justice Reform with Recidivism Forecasting

Smart Data Collective

We have previously talked about the role of predictive analytics in helping solve crimes. However, big data has also led to some concerns with racial profiling and other biases. Fortunately, machine learning and predictive analytics technology can also help on the other side of the equation.

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Simplify IT operations with observability and AIOps

CIO

The Forrester report identifies BMC Helix IT Operations Management (ITOM) as a leader in AIOps, citing the following in their vendor profile: • Noise reduction: IT professionals no longer waste time on inconsequential alerts because the platform identifies them as noise.

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The Content Marketer’s Guide to Predictive Analytics

Zoominfo

Today we give you a guide to content marketing and predictive analytics—what this means, how to use predictive analytics, and other important considerations. What is Predictive Content Analytics? Predictive Analytics vs. Traditional Analytics. Ready to learn more? Keep reading!

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Finding a Holistic Predictive Analytics Approach to Boost Employee Retention

Smart Data Collective

The benefits of predictive analytics for businesses are numerous. However, predictive analytics can be just as valuable for solving employee retention problems. Towards Data Science discusses some of the benefits of predictive analytics with employee retention.

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Predictive Analytics Business Use Cases Ensure Results!

Elegant BI

Apply Predictive Analytics to Specific Business Use Cases for Real Results! Gartner has predicted that, ‘Overall analytics adoption will increase from 35% to 50%, driven by vertical and domain-specific augmented analytics solutions.’ Predictive Analytics Using External Data. Customer Churn.

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How retailers are empowering business transformation with TCS and Microsoft Cloud

CIO

TCS offers a rich portfolio of intellectual property using machine vision, conversational assistants, predictive analytics, machine learning, AI, and other capabilities on Microsoft Cloud. Training employees to use new digital tools and services is a critical step in the transformation journey for retailers.

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