CIO

NOVEMBER 27, 2023

That’s not to say they’re looking to ditch their roles or smash machines, as the real Luddites had. If there’s a breach, there is shared ownership; it’s still all-hands-on-deck, and everyone is responsible for the response,” he says. AI fallout It doesn’t take a data scientist to predict that AI would be on this list.

IT 866

IT Finance Technology Technology 866

CIO

MAY 8, 2024

In response to an RFP from a pharmacy benefit manager, for example, the underwriter would need to project future medication use in the covered population, wholesale cost increases, potential patent expirations on medications, and cost changes in medication rebates. The new application also allows employees to check its work, he adds.

IT 405

IT Algorithm Innovation Management 405

CIO

FEBRUARY 5, 2024

Our decision to partner with Oracle was driven by its established reputation and expertise in financial technology solutions. The company aims to provide customers with a banking journey that is not just efficient and secure, but also innovative, engaging, and memorable. What benefits this partnership is bringing to Mashreq?

Banking 747

Banking IT Innovation Benchmarking 747

CIO

SEPTEMBER 29, 2023

If any technology has captured the collective imagination in 2023, it’s generative AI — and businesses are beginning to ramp up hiring for what in some cases are very nascent gen AI skills, turning at times to contract workers to fill gaps, pursue pilots, and round out in-house AI project teams.

Copywrite 894

Copywrite Capital Research Commerce 894

CIO

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. The LLM gives agents the ability to confirm all responses suggested by the model.

Win 852

Win Knowledge Human Resources Finance 852

CIO

SEPTEMBER 18, 2023

When the timing was right, Chavarin honed her skills to do training and coaching work and eventually got her first taste of technology as a member of Synchrony’s intelligent virtual assistant (IVA) team, writing human responses to the text-based questions posed to chatbots.

Pharmaceutical 852

Pharmaceutical IT Biotech Win 852

CIO

JANUARY 9, 2023

Three years ago, IT leaders were squarely focused on how to adopt fledgling AI techniques and approaches into their business models in service of digital transformations that included plans for shifting some workloads to the cloud. How do we grow our business responsibly?” How do we get the talent we need?

IT 910

IT Security Security Startups 910

CIO

APRIL 30, 2024

Time feels like it slows down without your past job responsibilities, and you have to manage your schedule, which includes learning, networking, and taking care of your mental health. At some point in your career, you’re likely to find yourself in transition, having left an IT leadership job without a new one lined up.

IT 554

IT Profiling Win Startups 554

CIO

DECEMBER 20, 2023

THE BOOM OF GENERATIVE AI Digital transformation is the bleeding edge of business resilience. Notably, organisations are now turning to Generative AI to navigate the rapidly evolving tech landscape. Notably, organisations are now turning to Generative AI to navigate the rapidly evolving tech landscape.

Alliance 804

Alliance Knowledge Research Banking 804

CIO

MARCH 19, 2024

So much digital ink has been spilled regarding how generative AI is a first-class productivity booster. You should get complete responses within seconds. Where the machine hands off to the human Now read each one. The machine performed the magic: the real prestige, or trick reveal, lies ahead. And how might it work?

Retail 680

Retail Education Research Technology 680

CIO

FEBRUARY 28, 2023

As enterprises increasingly look to artificial intelligence (AI) to support, speed up, or even supplant human decision-making, calls have rung out for AI’s use and development to be subject to a higher power: our collective sense of right and wrong. In their entirety, they are: Transparency : AI systems must be understandable to all.

Intellectual Property 852

Intellectual Property IT Algorithm Profiling 852

CIO

APRIL 25, 2024

CIOs rank AI as a top priority alongside cybersecurity for IT departments. However, barriers such as adoption speed and security concerns hinder rapid AI integration, according to a new survey. There is a promising surge in the use of AI technologies across various industries. Today’s CIOs are working in a tornado of innovation.

Human Resources 855

Human Resources Security Security Technology 855

CIO

MAY 2, 2023

ERP software provider SAP on Tuesday said it is partnering with IBM to infuse the latter’s Watson artificial intelligence (AI) engine across its entire solutions portfolio, including SAP S/4 HANA, S/4 HANA Cloud, SAP Business One, and SAP Business ByDesign. Like IBM, SAP certainly has invested heavily in its own AI research.

IT 725

IT Retail Research Intelligence 725

CIO

DECEMBER 18, 2023

By Bryan Kirschner, Vice President, Strategy at DataStax For all the deserved enthusiasm about the potential of generative AI, “ ChatGPT is not your AI strategy ” remains sound advice. Even before generative AI, this approach, common as it is, had its downsides. Does that definition resonate with you?

IT 829

IT Win Knowledge Research 829

CIO

APRIL 5, 2024

The European Union and the US have agreed to increase co-operation in the development of technologies based on artificial intelligence (AI), placing a particular emphasis on safety and governance. The emphasis is on developing “safe, secure, and trustworthy” AI technologies.

Benchmarking 813

Benchmarking Intelligence Intelligence Technology 813

CIO

JUNE 13, 2023

Once wild and seemingly impossible notions such as large language models, machine learning, and natural language processing have gone from the labs to the front lines. Now some AI architects are eyeing the long-forgotten model of analog computation where values are expressed as voltages or currents.

Innovation 909

Innovation IT Airline Algorithm 909

CIO

APRIL 30, 2024

AI, including Generative AI (GenAI), has emerged as a transformative technology, revolutionizing how machines learn, create, and adapt. And as organizations increasingly adopt edge computing for real-time processing and decision-making, the convergence of AI and edge computing presents unprecedented opportunities.

Retail 661

Retail Predictive Analytics Algorithm Gaming 661

CIO

MARCH 7, 2023

Vince Kellen understands the well-documented limitations of ChatGPT, DALL-E and other generative AI technologies — that answers may not be truthful, generated images may lack compositional integrity, and outputs may be biased — but he’s moving ahead anyway. Generative AI can facilitate that. That’s incredibly powerful.”

IT 725

IT Intellectual Property Advantage Advantage 725

CIO

APRIL 5, 2024

For example, the US White House has released a blueprint for an AI bill of rights , and the European Parliament passed the wide-ranging AI Act in March , regulating AIs used in the European Union. However, Congress, mired in partisan infighting, seems unlikely to move forward on serious AI legislation anytime soon.

Commerce 826

Commerce Algorithm Security Security 826

CIO

OCTOBER 13, 2023

Generative AI is quickly changing the landscape of the business world, with rapid adoption rates across nearly every industry. Businesses are turning to gen AI to streamline business processes, develop proprietary AI technology, and reduce manual efforts in order to free up employees to take on more intensive tasks.

Algorithm 899

Algorithm Knowledge Research Learning 899

CIO

MARCH 15, 2024

“There is no doubt that Dr. Plumb’s technical expertise and strategic acumen will enhance the CDAO’s innovative efforts, and help accelerate the DOD’s adoption of data, analytics, and AI to generate decision advantage from the boardroom to the battlefield,” Secretary of Defense Lloyd Austin said in a statement.

Intelligence 781

Intelligence Intelligence Knowledge Advantage 781

CIO

APRIL 29, 2024

As organizations roll out AI applications and AI-enabled smartphones and devices, IT leaders may need to sell the benefits to employees or risk those investments falling short of business expectations. But 35% also said they felt cautious about AI, 26% skeptical, and 25% uncertain. They need to have a culture of experimentation.”

Loss 846

Loss Banking Technology Technology 846

CIO

FEBRUARY 28, 2024

By harnessing AI and advanced analytics, healthcare providers will be able to better predict and improve a patient’s health performance over their lifetime, paving the way for precision medicine. Ultimately, this technology promises to improve patient outcomes and reduce the burden on our healthcare systems.

Innovation 759

Innovation Predictive Analytics Knowledge Technology 759

CIO

DECEMBER 19, 2023

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows.

Intellectual Property 894

Intellectual Property Security Security Benchmarking 894

CIO

MARCH 6, 2024

IT industry researchers believe the biggest impact of gen AI this year will be in customer experience (CX), with organizations using vast amounts of data to communicate with consumers and resolve problems faster. The tech researcher says companies will increase their use of AI-enabled tools to augment customer service agents’ capabilities.

Banking 822

Banking Technology Technology Knowledge 822

CIO

AUGUST 11, 2023

Despite numerous stories about companies restricting generative AI use in the workplace, employees don’t seem to be using it any less. Recent research conducted by Dell indicates that 91% of respondents have dabbled with generative AI in their lives in some capacity, with another 71% reporting they’ve specifically used it at work 1.

Intellectual Property 616

Intellectual Property IT Briefing Security 616

CIO

SEPTEMBER 19, 2023

Just months after partnering with large language model-provider Cohere and unveiling its strategic plan for infusing generative AI features into its products, Oracle is making good on its promise at its annual CloudWorld conference this week in Las Vegas.

Human Resources 906

Human Resources Knowledge Sales Capital 906

CIO

FEBRUARY 26, 2024

But some common characteristics are central to AI transformation success. Here, in an extract from his book, AI for Business: A practical guide for business leaders to extract value from Artificial Intelligence , Peter Verster, founder of Northell Partners, a UK data and AI solutions consultancy, explains four of them.

Innovation 793

Innovation Loss Banking Knowledge 793

CIO

NOVEMBER 21, 2023

The role of AI has become so critical to military strategy and capability that the US Air and Space Forces appointed its first chief artificial intelligence officer this year. The DAF and the Secretary of the Air Force have prioritized AI. Artificial intelligence is transforming the ways in which we do virtually everything.

Algorithm 747

Algorithm Innovation Competitive Intelligence 747

CIO

NOVEMBER 16, 2022

The second is leveraging IoT and AI to support new digital services and new digital products that we can offer our consumers. That’s another way in which our IT organization was able to work side by side with our business partners to advance this one. That is part of the value we bring to the table.

Business 835

Business IT Value Chain Technology 835

CIO

NOVEMBER 9, 2023

By Bryan Kirschner, Vice President, Strategy at DataStax Today, we’re all living in a world in which “humans with machines will replace humans without machines”—for the second time. The first time around, smartphone apps became ubiquitous and indispensable machines that just about everyone uses to get things done.

Learning 841

Learning Innovation Knowledge Intelligence 841

CIO

SEPTEMBER 5, 2023

On the other side is generative business AI, which can do everything from generating content and code to automating time-consuming tasks and discovering new insights. But behind the hype and the headlines about generative AI lies a fundamental truth that IT professionals know very well. For example, American Sugar Refining, Inc.,

Technology 656

Technology Technology Business Predictive Analytics 656

CIO

MARCH 19, 2024

Ask your average schmo what the biggest risks of artificial intelligence are, and their answers will likely include: (1) AI will make us humans obsolete; (2) Skynet will become real, making us humans extinct; and maybe (3) deepfake authoring tools will be used by bad people to do bad things. Will AI make humans obsolete?

Win 779

Win Sports Intelligence Intelligence 779

CIO

SEPTEMBER 19, 2023

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.

Airline 887

Airline Predictive Analytics Analysis Commerce 887

CIO

JUNE 13, 2022

This growing demand, she says, is an outgrowth of all the digitalization work companies undertook over the past two years in response to the pandemic. Market pressures continue to make customer experience a top CIO concern, says Aamer Baig, a senior partner with management consulting firm McKinsey & Co. Customer experience.

IT 900

IT Innovation Technology Technology 900

CIO

DECEMBER 7, 2023

And yet… EDiSON rises Ōita University, a national university established in 1921 in Ōita Prefecture , Kyushu, was interested in building a data-driven solution for enhancing disaster-response capabilities. The solution also facilitates collaboration among organizations involved in disaster response.

Human Resources 676

Human Resources Education Commerce Innovation 676

CIO

SEPTEMBER 29, 2023

Generative AI (GenAI) is not just the topic of the hour – it may well be the topic of the decade and beyond. Until a year ago, when people suggested that AI was already mainstream and asked what the next big thing would be, I replied that we had not reached the end state of AI yet. What are your unique data sets?

Finance 821

Finance Education Technology Technology 821