Remove Globalization Remove Retail Remove Technology Remove Win
article thumbnail

Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. It gets contagious — you do one and it leads to others.”

Win 613
article thumbnail

Leaning into Retail’s Challenges with Digital Transformation

CIO

Digital transformation initiatives have picked up in the retail sector in recent years as store chains compete for brand awareness and sales in a rapidly evolving market. By 2026, retailersglobal investments in digital transformation tools are expected to reach $388 billion , growing by 18% a year.

Retail 907
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Tips to Help Create a Winning Grocery Loyalty Program

CIO

Like any other retailer, grocery stores want to build trust with their customers and keep them coming back. What technology can help optimize the loyal customer experience? But the average bill and already slender margins in grocery can make it challenging to create a loyalty program that provides sufficiently compelling rewards.

Win 616
article thumbnail

Building digital fluency in the C-suite and beyond

CIO

Hussman, which manufactures and services commercial refrigeration equipment for food retailers globally, is a 117-year-old company. Digital technology is infiltrating our business in ways we never thought of ourselves,’’ he says. While it won’t displace physical things, it can disrupt the customer value proposition.

Education 847
article thumbnail

The New Way Companies are Harnessing Data at the Edge for Value Added in Real-Time

CIO

Imagine a factory or a chain of retailers reducing energy and cutting equipment downtime. And they’re achieving significant wins. [2] Already deployed in commercial kitchens and retail chains, on factory floors and at amusement parks, the solution has shown the following benefits. These scenarios are not imaginary.

Retail 793
article thumbnail

AI Technology is Essential for Online Fraud Prevention

Smart Data Collective

One particular scam called fraudulent Buy Online Return In-Store (BORIS) is thought to have cost retailers a staggering $1.6 This is one of the reasons that global companies are projected to spend $46.3 Investing in AI is a way to radically increase the profits of a retailer by building trust and loyalty from customers.

article thumbnail

Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

They want to be able to do everything on a mobile phone or a smart portal,” says Nilendu Pattanaik, Global Head of Business Applications Practice, Microsoft Business Unit, at Tata Consultancy Services (TCS). But achieving success isn’t easy in a highly regulated industry saddled with legacy technology and applications.

Banking 617