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Giant Eagle’s Kirk Ball on grocery retail innovations

CIO

Kirk Ball, Chief Information Officer/Chief Technology Officer, Giant Eagle, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss grocery retail innovations, digital customer strategies, sourcing global talent, augmented reality and more.

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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

Retail 617
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The fast track to intelligent retail modernization with TCS and Microsoft Cloud

CIO

Retail organizations face an urgent need to accelerate digital transformation efforts in response to economic insecurity, persistent inflation, and growing consumer price sensitivity. With cloud adoption, retailers have been successful and with emerging artificial intelligence (AI) capabilities on cloud, they can break the barriers.

Retail 614
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The power players of retail transformation: IoT, 5G, and AI/ML on Microsoft Cloud

CIO

Thanks to cloud, Internet of Things (IoT), and 5G technologies, every link in the retail supply chain is becoming more tightly integrated. Shanthakumar, Solution Architect – IoT, Retail Business Unit, TCS.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

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4 industries where chatbots will have the biggest impact

CIO

Healthcare: digital assistants for Dx and Rx The market for healthcare chatbots globally is projected to more than triple to $647 million by 2030, according to Vantage Market Research. Retail: a more human-like shopping experience Juniper Research projects that customers will be spending $72 billion using retail chatbots by 2028.

Banking 662
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Big Data: The Technology Behind Retailers Success

Smart Data Collective

During the beginning of the pandemic, many businesses went digital, and the retail industry is no exception. Big data in retail help companies understand their customers better and provide them with more personalized offers. Key advantages of big data in retail. This information can further be used in marketing strategies.

Retail 313