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Top 10 AI graduate degree programs

CIO

Carnegie Mellon University The Machine Learning Department of the School of Computer Science at Carnegie Mellon University was founded in 2006 and grew out of the Center for Automated Learning and Discovery (CALD), itself created in 1997 as an interdisciplinary group of researchers with interests in statistics and machine learning.

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4 industries where chatbots will have the biggest impact

CIO

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. billion, according to Verified Market Research. billion in 2022 to $6.9

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Oracle makes its pitch for the enterprise cloud. Should CIOs listen?

CIO

But with Amazon Web Services (31%), Microsoft Azure (24%), and Google Cloud Platform (11%) accounting for two thirds of the worldwide market, according to Synergy Research Group, Oracle Cloud Infrastructure (OCI) remains distantly behind the behemoths, leaving many to question whether Oracle’s cloud gains are enough to make it a contender.

IT 740
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What Duxbury Networking’s CIO does to balance head with heart

CIO

Candidates could have computer science degrees, but if they don’t have the basic skills, necessary competencies, hands-on experiences, and practical knowledge, they won’t be a good fit for the business, he says. But knowledge also affords the clarity that every new technology isn’t going to be the right fit for everyone.

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The early returns on gen AI for software development

CIO

Assistance across the app-dev lifecycle Gen AI “has opened up the body of knowledge that developers can tap into in a conversation type of paradigm,” says Prasad Ramakrishnan, senior vice president of IT and CIO at Freshworks, a provider of customer service software. The research showed that Copilot has several strengths.

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The $400 billion opportunity for AI in customer service

CIO

In retail alone, 63% of companies say they’re exploring how to use generative AI to improve their customer service , according to Capgemini, while Gartner research shows that nearly 40% of companies across all industries plan to make CX the primary focus of their generative AI investment.

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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO

Forty-one percent of the CIOs in the survey said they’ve changed their cycle for revisiting IT budgets to at least every month, says Tony Olvet, IDC’s VP of worldwide C-suite and digital business research. You lose expertise and knowledge, but that’s the most common approach,” he says.

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