Wed.Jul 26, 2023

article thumbnail

Dr. Pankaj Setia on the challenges that will redefine CIOs’ careers

CIO

Dr Setia, also the chairperson of the centre for digital transformation at the business school, teaches graduate-level courses on the leadership of digital organizations, strategic management of digital innovations, and digital transformation. He has previously taught for many years at Michigan State University and the University of Arkansas in the US.

article thumbnail

Customer Engagement Metrics: How to Use Them the Right Way?

mention

Customer engagement is more than just some extravagant term for brands to use in marketing campaigns. Although customer engagement cannot be expressed in numbers, it is directly associated with individual metrics that could reveal how customers feel about your business. So how can you measure and improve customer engagement? In this article, we will walk you through the process and share tried-and-tested tips on boosting customer experience.

Security 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Huawei Unleashes the Power of Technology for a Sustainable, Digital Europe

CIO

Digital transformation is key in building Europe’s resilience and sustainability Huawei As a committed partner of digital Europe, Huawei builds innovative ICT infrastructure and works with customers and partners to accelerate the digital transformation of enterprises, aiming to drive economic prosperity and build a sustainable, digital Europe. — Ernest Zhang, President, Huawei Enterprise Business Group in Europe In Europe, Huawei dives deep into scenarios and works with partners to support the r

article thumbnail

A Brief Primer On Monetizing & Unlocking Value From Healthcare Data

Smart Data Collective

Put your thinking caps on and picture this—an undiscovered gold mine of healthcare data. Think of the hidden gems of insights, possible breakthroughs, and treasure buried in mountains of patient info, health stats, and treatment results. Talk about striking gold! But getting that treasure chest open and turning it into cash? That’s not a walk in the park, but hey, we’re up for a good adventure!

Briefing 190
article thumbnail

Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

article thumbnail

Real estate CIOs drive deals with data

CIO

The residential real estate industry may not be perceived to be as digitally aggressive as Wall Street titans and multinational manufacturing conglomerates. But in reality, some of the largest, most established realty franchises, such as Re/Max and Keller Williams, have made all the right moves, pursuing digital transformations built on the cloud and primed to make the most of emerging AI opportunities.

More Trending

article thumbnail

A forensic look into cloud success with Broadcom’s Andy Nallappan

CIO

Companies moving to the cloud often find themselves at a crossroads near the midpoint of their migrations, spending more than they intended and getting less than they hoped. Often that’s because their IT organization isn’t equipped with the culture, mindset, and skills necessary to capitalize on the cloud. Andy Nallappan has had a long career in IT, including CIO roles, but his current job at Broadcom is managing the company’s external cloud platform, DevOps, and SaaS operations across multiple

article thumbnail

GTM Automation: Unlocking the Power of Data for Sales and Marketing Teams

Zoominfo

For years, go-to-market leaders lived by the laws of growth through sales capacity. The mentality was simple: if you want to increase revenue, hire more salespeople. Today, rapidly changing technology is altering that equation. Experts say that standout growth will come from teams that double down on productivity. “What we’re seeing in the market is companies running with smaller teams and supplying them with more accurate and highly personalized datasets, to drive more revenue,” says Mill

Sales 130
article thumbnail

ServiceNow adds new features to its Now Assist generative AI assistant

CIO

ServiceNow is adding new features to its Now Assist generative AI assistant that comes bundled with the company’s Now platform, designed to help organizations automate workflows. The new capabilities of Now Assist, which include case summarization and text-to-code, are compatible with all workflows and are designed to drive productivity and efficiency for organizations, the company said.

IT 601
article thumbnail

Competitive Analysis Using Social Search Tools

Aqute Intelligence

Social media has completely revolutionized the internet landscape in the last decade. Today, keeping your finger on the pulse means being “extremely online.” If you’re scrolling through multiple news feeds in background tabs while reading this post, you might be extremely online too. When it comes to evaluating a brand’s perception in the eyes of the public, social media gives us a fair approximation.

Analysis 130
article thumbnail

7 Strategies to Gather (and Actually Use) Competitive Intel from Employees

Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

article thumbnail

Best practices for building a single-vendor SASE solution

CIO

Over the past three or four years, the industry has been abuzz with the concept of delivering converged security and networking features via the cloud. Secure Access Service Edge combines networking solutions like SD-WAN with cloud-delivered security like firewall as a service (FWaaS), cloud access security broker (CASB), and secure web gateway (SWG).

Security 590
article thumbnail

Assumptions in Regression: Why, What, and How

Dataversity

“Garbage in, garbage out” defines the importance of data in data science or machine learning in a nutshell. Incorrect input will yield meaningless results and screening data ensures we get comprehensible results. Before we start building models and generating insights, we need to ensure that the quality of the data we are working with is […] The post Assumptions in Regression: Why, What, and How appeared first on DATAVERSITY.

article thumbnail

How digital humans can make healthcare technology more patient-centric

CIO

One of the biggest issues in healthcare is staffing shortages—and it impacts us all. While healthcare staffing challenges are not new, they are forecasted to reach crisis levels in the coming years. For nursing staff alone, the International Centre on Nurse Migration projects a 13 million shortage by 2030, an increase from 6 million pre-pandemic. And the World Health Organization (WHO) predicts that, by 2030, there will be a 15 million shortfall in healthcare workers.

article thumbnail

How AI-enabled Analytics Enhance ESG Communications

Netbasequid

This past year, several negative articles related to Environmental, Social, Governance (ESG) have caught fire and caused companies to shy away from sharing their credible work in this space, most notably around climate action. As a result, the ESG conversation has seen a downtrend, which is a problem—both for the companies and the climate conversation.

Travel 69
article thumbnail

What Regulations Will Impact Sustainability Comms in 2024?

Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission

article thumbnail

Low-Tech Collaboration Emerges as The Key to Protecting Complex Enterprise Infrastructure Environments

CIO

The complexity of today’s enterprise infrastructure environment has created demand for a great variety of dedicated point security solutions, triggering a disconcerting array of alarms and alerts that most organizations struggle to address with current access to talent and staff. While implementing effective strategies that harness automation and security technology remain critical, the most successful organizations tackle complex security challenges by involving different organizational discipl

article thumbnail

Owler Weekly Funding Insights July 17-23, 2023

Owler

A roundup of the previous week’s large and small funding rounds from Owler. ? COMPANIES YOU SHOULD KNOW + SURGE Raised $32M in Series B Round SURGE is a private Massachusetts-based biotechnology company focused on improving cancer patient survival outcomes post-surgery. The Series B funding round resulted in $32M raised. The funding will support the development of the company’s intraoperative immunotherapy programs. + RISC Zero Received $40M in Series A Funding Headquartered in Seattle, Washingt

article thumbnail

CDI — Accelerated, award-winning digital transformation with VMware Technologies

CIO

Digitally transforming a business is never a “one size fits all” strategy. Every company has its unique challenges and must solve problems in ways that make sense for their business. CDI, a VMware partner and VMware Cross-Cloud Managed Services Provider, understands the difficulties facing businesses trying to digitally transform. “Organizations often want a digital transformation.

article thumbnail

eCommerce Brands Use Big Data for Logistics and Fulfillment Warehouses Protection

Smart Data Collective

Big data has driven major changes in the e-commerce sector in recent years. E-commerce brands spent over $16 billion on analytics in 2022 and are projected to spend over $38 billion by 2028. One of the biggest benefits of data analytics is that it can help e-commerce brands optimize their logistics and fulfillment processes. Keep reading to learn more.

Commerce 213
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Physical experience, digital convenience: The future of retail

CIO

The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. Physical retail and ecommerce are increasingly blending together – and becoming indistinguishable in many cases.

Retail 463
article thumbnail

From Goals to Gender Equality: The Power of Data in the Women’s World Cup

Domo

The 2023 Women’s World Cup kicked off on July 20 in Australia and New Zealand (ANZ). It’s a good time to reflect on the lead-up to the tournament and examine the weight of expectations it’s carrying. Beyond being the global flagship event for women’s football, it is also a litmus test on the current state of gender equality in sports—and society. It’s also an interesting example of how data may not tell the whole story and how much one’s perspective (i.e., “persona” in data-speak) matters.

Sports 98
article thumbnail

Deloitte and SAP team to create the perfect ware for trade classification

CIO

Suppose you have an international apparel company that manufactures and sells shirts. But let’s focus on just one shirt to start. Following common industry practice, you have the shirt manufactured in one country. The raw materials for manufacturing come from another country. And when the shirt is completed, it’s distributed to a third country to be sold in a store.

article thumbnail

Alphabet bets on generative AI as cloud boosts Q2 revenue

CIO

Alphabet on Tuesday reported a 7% increase in revenue for the quarter ended June driven by the growth in its cloud computing division, Google Cloud. The company posted revenue of $74.6 billion compared to $69.7 billion in the corresponding period last year. Net income for the company rose to $18.36 billion from $16 billion during the same period last year.

Win 325
article thumbnail

What Questions Are Brands Asking About Their ESG Initiatives Ahead of 2024?

Temperatures are rising (and not just metaphorically) as key stakeholders anxiously anticipate the outcomes of COP28. While companies reconsider their 2024 environmental sustainability strategies, there is another aspect of ESG that deserves exploring, the social sector. In the latest edition of "Navigating ESG Comms Through the Cosmos - Sagittarius Edition", 3BL hones in on this sign’s bold quality of asking questions others are burning to know the answers to.

article thumbnail

Adapt to business changes with flexible licensing

CIO

When it comes to technology, the one thing you can count on is change. Requirements evolve over time as organizations adapt their environments and deployments to meet new demands and challenges. But in the past few years, this rate of change has skyrocketed. What an organization needs one quarter may be drastically different than what it needs the next.

Business 325