article thumbnail

Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO

Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. In June, the company released its generative AI assistant for commerce, dubbed Commerce GPT.

Commerce 617
article thumbnail

3 Ways Your Enterprise Commerce Platform Can Make You More Money

CIO

Too many enterprise businesses have been held back by their commerce technology. Increasing tech debt, disparate sales channels, costly innovation to improve customer experiences, and worst of all: a high total cost of ownership (TCO). It’s time to put an end to that era. Click here to calculate your TCO.

Commerce 474
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

Commerce 834
article thumbnail

Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 610
article thumbnail

How online retailers can harness live shopping on social media with modern commerce — and boost massive growth

CIO

While retailers see the opportunity to pounce on this new trend, the hurdles they face are immense: Connecting social commerce touchpoints like TikTok and Instagram, as well as built-in chat, video and voice functions, to commerce experiences is a must for seamless omnichannel experiences.

Commerce 614
article thumbnail

Unleashing the power of integration to scale industrial equipment sales, manufacturing, and service global channels

CIO

Prepare to be amazed as we dive into how GEA transformed their sales, manufacturing, and service channels by harnessing the power of integration and innovation! Enter SAP Commerce Cloud and Guided Selling, seamlessly integrated with SAP ERP. A future filled with triumph GEA’s remarkable achievements did not go unnoticed.

article thumbnail

Software vendors offer AI sales boost for retail at NRF show

CIO

Sales statistics Two recent surveys concur that only a tiny minority of retailers have no plans to implement AI today. One, conducted by Salesforce, found fewer than 3% of commerce organizations have no AI plans, while 29% have already fully implemented it into their workflows.

Retail 659