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8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Are you looking to build a winning IT culture? Invest in and encourage talent development Encouraging ongoing learning and curiosity is a top priority at Liberty Mutual Group, says EVP and CIO Monica Caldas. The following management practices will help you get there.

Win 897
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Micro transformation: Driving big business benefit through quick IT wins

CIO

But by then, the business requirements had changed, “and frankly, it doesn’t work,’’ Mahon says. But by then, the business requirements had changed, “and frankly, it doesn’t work,’’ Mahon says. Micro transformations are a strategic approach to digital evolution, enabling IT leaders to innovate without disrupting business continuity.

Win 579
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Edward Jones’ CIO Frank LaQuinta plays to win

CIO

Over time I landed on five principles that need to be evident for leading a successful transformation: Leadership, Learning, Communication, Understanding, and Playing to Win. They are my ethos for change and those are always in support of my accountability to Edward Jones and the associates I lead.

Win 589
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UPS delivers customer wins with generative AI

CIO

Bala Subramanian, chief digital and technology officer at UPS, sees the company’s foray into generative AI as not only a winner for its customer contact center agents but something to be introduced to other business processes in the near future, he says. The LLM gives agents the ability to confirm all responses suggested by the model.

Win 877
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8 strategies for accelerating IT modernization

CIO

There is a ton of competitive pressure to move fast, because those who can do things quicker, better, faster are the ones winning the market share,” says Ricardo Madan, senior vice president of TEKsystems Global Services. New tech moves from bleeding edge to mainstream at an ever-increasing pace.

IT 877
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How to incubate a winning innovation program

CIO

When leaders consider how technology has enabled the transformation of business models over the past several years, few would disagree that the world has changed dramatically. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores.

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3 business benefits of stronger security using Zero Trust principles

CIO

This connectivity maximizes efficiency, keeps critical infrastructure running, and gives the business new information and insights. Marrying machine learning with crowdsourced telemetry and passive identification technology enables organizations to rapidly assess and score risk for everything and everyone that you can now see.

Security 789