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Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO

Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. In June, the company released its generative AI assistant for commerce, dubbed Commerce GPT.

Commerce 617
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 610
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Il cliente al centro: come i CIO potenziano la customer experience mentre trasformano il business

CIO

Le aziende capaci di offrire una customer experience superiore hanno tassi di crescita cinque volte più elevati dei loro concorrenti e, nella gestione della CX, il CIO ha un ruolo fondamentale, scriveva Forrester Research (“Improving CX Through Business Discipline Drives Growth”) nel 2019.

Commerce 606
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10 Free Marketing Tools for E-commerce

mention

Lockdowns worldwide made customers use online digital platforms for online shopping, which increased e-commerce in the United States by $183 billion. The e-commerce industry is incredibly profitable for sellers. WebCEO is a great SEO solution for e-commerce websites that combines all your SEO data into a straightforward dashboard.

Commerce 326
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Digital transformation: nei progetti a tutto campo la chiave è il change management

CIO

Il digitale è riconosciuto come forte leva di business”, conferma Alessandra Luksch, Direttore dell’Osservatorio Digital Transformation Academy e dell’Osservatorio Startup Thinking del Politecnico di Milano, che dal 2016 mappa i trend della spesa ICT delle organizzazioni in Italia.

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SAP embeds Joule in entire enterprise portfolio, plans integration to other AIs

CIO

SAP has announced additional integrations for Joule, the natural language generative artificial intelligence copilot that it added to its Business AI offerings last year. At the end of the day, business customers care about business outcomes,” he said. SAP also revealed additional capabilities for Joule.

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Money Matters: CMS CIO Pushkal Tenjerla on digital revolution in cash management systems

CIO

With a deeply penetrated network of ATMs and cash distribution services across India at over 150,000 business commerce points, CMS Info Systems runs India’s omnipresent ATMs across nearly 97% districts. CMS’ success is a testimony to its business model and the robust technology backing its operations.