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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. How did these changes help improve your business performance last year?

Banking 747
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Step 1 to becoming a business-savvy CIO

CIO

Business alignment is often heralded as a key tenet of successful IT strategies. Popular ways of ensuring IT efforts align with business goals range from co-developing strategic plans with executives on the business side of the company to actively collaborating with business users on projects aimed to derive more value from their efforts.

Business 696
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With Better Business Transaction Monitoring, Enterprises Move Away From Manual Tasks, Curb Revenue Loss

CIO

In both situations, better business transaction monitoring could have helped prevent negative, costly outcomes. In the former, more seamless monitoring would have ensured the bank client’s transaction was completed faster, maintaining and even boosting customer satisfaction. million) in revenue loss.

Loss 617
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The business value of social sustainability

CIO

Social sustainability is good for business. The United Nations defines social sustainability as, “Identifying and managing business impacts, both positive and negative, on people.” Benefits of social sustainability Businesses are investing to build momentum in their social sustainability efforts. million on average.

Business 660
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Atos staves off bankruptcy, casts wider net for refinancing

CIO

Atos may have won a few extra months to find a long-term solution to its financial problems after reaching interim agreements with banks, bondholders, and the French government to provide €450 million (US$490 million) in additional liquidity. In 2023, the company made a net loss of €3.4 Another project to raise €1.8 billion in 2022.

Loss 661
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4 of the Biggest Data Breaches in Banking

Smart Data Collective

Sadly, they often affect banks. Banking is an important sector of the world. This article discusses four of the most significant data breaches in banking…. We put a considerable amount of trust in our banks. We expect banks to fulfil their duty and provide protection. Tesco Bank.

Banking 298
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The new CIO mandate: Selling AI to employees

CIO

As organizations roll out AI applications and AI-enabled smartphones and devices, IT leaders may need to sell the benefits to employees or risk those investments falling short of business expectations. Nearly three-quarters of employees surveyed said they believe AI devices will make them more productive. With gen AI, there’s more enthusiasm.

Loss 846