Remove Analysis Remove Knowledge Remove Learning Remove Win
article thumbnail

UPS delivers customer wins with generative AI

CIO

The AI tool dips into the knowledge base used by customer agents to gain access to corporate procedures, as well as data to respond to myriad customer questions. Today’s genAI use cases are moving beyond individual augmentation to reach farther and deeper into the organization to connect organizational knowledge.

Win 877
article thumbnail

Using Win Loss Analysis: Product

Primary Intelligence

There are several ways a product leader can use win loss analysis to keep your offerings in line with buyer needs. Win loss analysis helps you gather the voice of your buyers and what they perceive are the strengths and weaknesses of your product. Developing Product Roadmap. Increase product impact on buyer needs.

Loss 104
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 strategies for accelerating IT modernization

CIO

There is a ton of competitive pressure to move fast, because those who can do things quicker, better, faster are the ones winning the market share,” says Ricardo Madan, senior vice president of TEKsystems Global Services. Instead, experts advise using agile principles for quick wins and incremental advancements whenever possible.

IT 877
article thumbnail

Sport analytics leverage AI and ML to improve the game

CIO

In the years since author Michael Lewis popularized sabermetrics in his 2003 book, Moneyball: The Art of Winning an Unfair Game , sports analytics has evolved considerably beyond baseball. Computer vision, AI, and machine learning (ML) all now play a role.

Sports 716
article thumbnail

How to Conduct a Win/Loss Analysis in B2B Sales

Zoominfo

A win/loss analysis is the process of studying past business deals in order to generate valuable insights about your company’s selling practices. The insights garnered from this type of analysis can be instrumental in growing your business and increasing revenue. Step 2: Develop your win/loss analysis questions.

Loss 223
article thumbnail

5 ways to maximize your cloud investment

CIO

Understanding the price differentials between reserve and regular pricing is key to performing that analysis. Measure often, monitor constantly Proper insights require both a knowledge of desired business outcomes overall and for each business unit, and ongoing monitoring of key metrics. Today, he says, they operate more accurately.

article thumbnail

5 hot IT leadership trends — and 4 going cold

CIO

Instead, he argues, tech leaders who excel at business strategy and analysis will be more in demand. But one’s knowledge of the business and ability to drive business value will prove the exception. Many people believe this will increase to 80%,” Mehlkopf said. “If We need to coach in the moment not once a year.

IT 804