article thumbnail

Why knowledge management is foundational to AI success

CIO

Research from MIT has shown that integrating a knowledge base into a LLM tends to improve the output and reduce hallucinations. This means that AI and ML advancements, far from superseding the need for knowledge management, actually make it more essential. Users can post a direct question to the community.

Knowledge 611
article thumbnail

Vector Database vs. Knowledge Graph: Making the Right Choice When Implementing RAG

CIO

With RAG, for the first time, GenAI-powered solutions can enhance their own knowledge and content generation by retrieving information from external sources, instead of just relying on pre-programmed data sets. A Vector DB stores and manages unstructured data — text, images, audio, etc. — Which one is best? It depends.

Knowledge 405
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Embracing neurodiversity in IT for competitive advantage

CIO

So each neurodiverse professional’s experience is unique, but speaking for myself, being neurodiverse has been a huge competitive advantage in my technology career. At the same time, at least here in the US, mental health and diversity, neuro or otherwise, have seen a massive increase in education for both managers and employees.

Advantage 616
article thumbnail

4 ways CISOs can manage AI use in the enterprise

CIO

But with time, CIOs are starting to figure out ways to manage the use of generative AI within the enterprise. While it is a given that AI will help organizations drive competitive advantage, the roll-out of this quickly evolving technology must be done safely. Government oversight All the recent innovation has certainly caught the U.S.

article thumbnail

20 traits of highly effective project managers

CIO

To thrive, project managers need to have and hone a complex combination of technical, business, and interpersonal skills. Effective project managers must know how to define the scope of a project , identify necessary resources, and schedule those resources — all part of the technical aspect of the job.

article thumbnail

Agile project management: Principles, benefits, tools, tips, and when to make the switch

CIO

Agile project management definition Agile project management is a methodology used primarily in software development that favors flexibility and collaboration, incorporating customer feedback throughout the project life cycle.

article thumbnail

Jira & Zendesk Aid with Analytics-Driven Management

Smart Data Collective

Description: Looking for a comparison between Jira Service Management and Zendesk? Zendesk and Jira Service Management are two of the most popular. These platforms offer robust capabilities for managing tickets and customer requests, making them indispensable tools for various businesses and organizations.