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The Hartford CIO Deepa Soni on transforming at scale

CIO

In a career spanning such companies as IBM, KeyCorp, M&T Bank, and BMO, she has “answered the call” many times, most recently as CIO of The Hartford, where she is responsible for the overall strategy, vision, and execution of business technology, cyber, data analytics, and data science. We call this whole phenomenon information advantage.

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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

How did these changes help improve your business performance last year? Over the last fiscal year, these efforts have yielded notable improvements in business performance, with increased customer satisfaction, more efficient processes, and higher overall productivity.

Banking 723
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Competitor Benchmarking: What It Is & How It Works

Netbasequid

Keeping an eye on your competitors is critical for understanding your place in the market. We are going to detail some of these opportunities, as well as what competitor benchmarking is, how it’s used, as well as some best practices. As of 2020, the global business intelligence adoption rate was 26%. Best Practices in Action.

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Trust Bank’s commitment to CX as a digital disruptor

CIO

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation.

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CIOs still grapple with what gen AI can do for the enterprise

CIO

But many are finding that the technology on the market doesn’t yet live up to the hype. And for business users, it will surpass what Microsoft did for workforce productivity.” Our hope is that business revenue will scale with the cost. Another advantage of buying is it makes adoption quicker and easier.

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11 ways to reduce your IT costs now

CIO

IT leaders have always needed to exercise fiscal responsibility while meeting business demands for technology. Today’s CIO is not just a technology leader, but a business executive. Even as they recognize digital transformation as the primary driver of business growth, many CEOs expect IT to do it all while keeping budgets flat.

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Green Data Centers Make Data-Driven Entities More Sustainable

Smart Data Collective

The proliferation of big data has had a huge impact on modern businesses. The Importance of Green Data Center s for Data-Driven Businesses By the year 2023, the global data center colocation market will reach $131.80 But what about business? However, it has also created some concerns about sustainability.