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Subscription economy defies economic headwinds, fuels recurring growth

CIO

Organizations with subscription-based business models have not only survived the recent global economic challenges but have also outperformed their traditional, product-based counterparts, according to The Subscription Economy Index (SEI) report for 2023 by Zuora.

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Re-imagining Business Workflows with AI-Powered Automation

CIO

Artificial intelligence (AI) is delivering rapid change for Australian business by raising customers’ expectations, generating new competitive challenges, and creating opportunities for new products and services. The integration of AI into Tungsten Automation’s service offering is organised around three key pillars.

Business 868
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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. And while the company prides itself on the wide knowledge of its store employees, no one can be an expert on every product a store sells. Tractor Supply Co.

Retail 682
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Maximise productivity for employees and IT staff in the hybrid work era

CIO

IT professionals now need capabilities that allow them to remotely support and secure user devices, as well as solutions that maximise their own productivity. IT professionals now need capabilities that allow them to remotely support and secure user devices, as well as solutions that maximise their own productivity.

IT 644
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A changing market landscape requires constant evolution: Our mission for VMware customers

CIO

They want a simpler product and constant innovation with an eye toward security and resilience. We are at a pivotal point in which infrastructure needs to scale and be resilient. That’s why we announced a simplified portfolio based on two core solutions – VCF and VMware vSphere Foundation, or VVF.

Marketing 624
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NetSuite adds generative AI to its entire ERP suite

CIO

The ERP suite is available on Oracle Cloud Infrastructure. Organizations need various tools and connectors to run the system on infrastructure from other cloud providers. Bill Capture, too, has been made generally available. These features are expected to be made available within the next 12 months, NetSuite said.

IT 803
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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

We need to continue to be mindful of business outcomes and apply use cases that make sense.” To be successful, an AI proof of concept (PoC) project also needs to make good business sense, says CIO Vikram Nafde, CIO at Connecticut-based Webster Bank. It can be faster, more accurate, and make the teams more productive.”

Banking 830