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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

AI technology is rapidly changing the software industry. We have talked a lot about the ways that AI technology is improving the quality of software. The Role of Customer Profiling Customer profiling entails the gathering and examination of data to generate comprehensive profiles of your clientele.

Profiling 250
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How Blacks in Technology Foundation is ‘stomping the divide’

CIO

That blog quickly grew into Blacks in Technology (BIT) Foundation , a global organization working to “stomp the divide” in the tech industry. He reached out to a range of people in the Black IT community, from entry-level professionals to those in the C-suite, spotlighting their work in profile articles and featuring them on his podcast.

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Accelerating Aerospace Organizational Innovation, Speed, and Resilience with Digital Technologies

CIO

Their products, research, and technologies are changing the way the world works. The impact of space technology, on other industries, is wide and vast, and the innovation ripple of research has spurred many high-profile products, including Teflon and CAT scans, as well as many more developments from NASA.

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What Artificial Intelligence can Help Businesses Manage Their Online Profiles

Smart Data Collective

A lot of organizations don’t recognize the role that AI technology can play when it comes to business management, improving customer relationships and managing your business’s online profile. It’s hard to have success with prospective customers when your online profiles don’t promote success.

Profiling 340
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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Advanced search: Narrow the search to find candidates using specialized filters like education, and current company technologies. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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The Technology Enabling Successful Hybrid Workforce Transformation

CIO

To adapt to this new “new normal,” organizations will need to reinforce their workforces with technologies that can keep pace. 1] Though some high-profile CEOs are now instating strict return-to-office policies, most are finding ways to compromise. Many proactive teams are relying on Dell Technologies. [5]

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Using business technology to help Ukrainians in need

CIO

Known as the Emergency Response Application (ERA), the free mobile solution was built using the SAP Business Technology Platform and acts as a conduit to match people with resources. The war in Ukraine changed everything,” says Axel Janz, director at EY Technology and the leader of the EY ERA project.