CIO

APRIL 17, 2024

There will always be simple administrative tasks like changing a customer’s address or adding someone to a policy. Tip #1: Don’t over-digitize. These are wonderful places to use technology, be it an app or your IVR or chatbot, but there will also be calls that are not an appropriate fit for these solutions.

Innovation 767

Innovation Win Technology Technology 767

CIO

APRIL 25, 2024

CIOs were least likely to identify as AI-ready business areas such as new product lines (22% of respondents), corporate policy on ethical AI use (24%), or their supply chain (26%) as the least AI-ready, while 49% rated their IT departments’ own technical skills as AI-ready. Artificial Intelligence

Human Resources 741

Human Resources Security Security Technology 741

CIO

MARCH 12, 2024

Workflow automation software provider Creatio has added a suite of generative AI capabilities to its customer relationship management (CRM) offerings. Copilot will be available across multiple interfaces inside the CRM products, including helping citizen developers create application with the help of AI.

IT 617

IT Sales Analysis Intelligence 617

CIO

JANUARY 13, 2023

The new AI-based tool for shelf-checking, according to the company, can be used to improve on-shelf product availability, provide better visibility into current conditions at the shelves, and identify where restocks are needed. Images from these devices are fed into Google Cloud for Retailers.

Commerce 819

Commerce Retail Algorithm Learning 819

CIO

JUNE 22, 2023

The new program will connect AWS AI and machine learning (ML) experts with enterprises to help them envision, design, and launch new generative AI products, services, and processes, the company said, adding that these applications can be targeted at industries such as manufacturing, healthcare, and financial services among others.

Innovation 627

Innovation Sales Enablement Sales Intelligence 627

CIO

MARCH 18, 2024

“We are embedding AI in our enterprise applications, and we’ve designed it in such a way that customers in the cloud can consume it easily, as-a-service, out-of-the-box,” said Philipp Herzig, SAP chief artificial intelligence officer (CAIO). We wanted to design it in a way that customers don’t have to care about complexity,” he said.

Startups 701

Startups Travel Knowledge Intelligence 701

CIO

MARCH 18, 2024

As IT has become the backbone of many businesses, that backbone is key to the businesses operations, and in most cases revenue,” he added. Management needs to understand that it will take time to come up to speed with newer technologies and that there will be growing pains along the way, especially with AI,” he added.

Technology 588

Technology Technology Human Resources Loss 588

CIO

JULY 26, 2023

ServiceNow is adding new features to its Now Assist generative AI assistant that comes bundled with the company’s Now platform, designed to help organizations automate workflows. This, according to the company, will cut down the need for developers to write the same code for routine commands and thereby increase productivity.

IT 617

IT Human Resources Intelligence Intelligence 617

CIO

APRIL 17, 2024

Informatica offers similar services via its Intelligent Data Management Cloud (IDMC) platform. By 2026, more than 80% of enterprises will have used GenAI-based APIs or models, and/or deployed GenAI-enabled applications in production environments, up from less than 5% in 2023, according to Gartner.

Airline 780

Airline Capital Globalization Security 780

CIO

MAY 2, 2023

ERP software provider SAP on Tuesday said it is partnering with IBM to infuse the latter’s Watson artificial intelligence (AI) engine across its entire solutions portfolio, including SAP S/4 HANA, S/4 HANA Cloud, SAP Business One, and SAP Business ByDesign. Artificial Intelligence, IBM, SAP

IT 696

IT Retail Research Intelligence 696

CIO

APRIL 26, 2024

The power of productizing data TransUnion’s OneTru has been made possible by the company’s migration to AWS, dubbed “Project Rise,” which is slated for completion by year’s end. We’re modernizing existing products to get to this entire data analytics value chain.” That is the beauty of the platform,” he says. “We

IT 380

IT Business Value Chain Knowledge 380

CIO

APRIL 9, 2024

Melby pushed machine learning models into production very early at Dairyland, improving the cooperative’s weather forecasting capabilities and creating load management applications that “bent the curve” to best manage the company’s power load on peak days, the CIO says. Artificial Intelligence, Digital Transformation, Utilities Industry

Innovation 642

Innovation Gaming Technology Technology 642

CIO

FEBRUARY 22, 2024

Gemini for Workspace will also include a new standalone experience to chat with Gemini, with enterprise-grade data protection,” added the blog post. OpenAI launched ChatGPT Enterprise last year to cash in on the growing interest in the enterprise segment to use generative AI tools to enhance productivity and efficiency.

Research 809

Research Innovation Intelligence Intelligence 809

CIO

JANUARY 9, 2024

Few technologies have provoked the same amount of discussion and debate as artificial intelligence, with workers, high-profile executives, and world leaders waffling between praise and fears over AI. Still, he’s aiming to make conversations more productive by educating others about artificial intelligence.

IT 874

IT Intellectual Property Education Intelligence 874

CIO

AUGUST 30, 2023

As an example, the consultancy refers to how generative AI technology could potentially add $200 – $400 billion in added annual value to the banking industry if full implementation moves ahead on various use cases. Artificial Intelligence, Generative AI The potential value across a broader spectrum of institutions could be enormous.

Information 813

Information Loss Security Security 813

CIO

MARCH 2, 2023

Despite a tumultuous couple of months, strong user uptake of Tableau business intelligence and MuleSoft data automation and integration software fueled a surprising 14% year-over-year jump in revenue for Salesforce’s fourth quarter. Artificial Intelligence, Business Intelligence and Analytics Software, Technology Industry

Loss 752

Loss Predictive Analytics Finance Business Intelligence 752

CIO

NOVEMBER 1, 2023

SAP doesn’t want to build those tools from scratch itself: “We definitely want to leverage what’s already out there,” Sun said, noting there are already many large language models (LLMs) it can build on, adding its own prompting, fine tuning, and data embedding to get those models to business customers quickly.

Technology 813

Technology Technology Capital Innovation 813

CIO

DECEMBER 18, 2023

IBM is bolstering its portfolio in artificial intelligence and hybrid cloud services, announcing a move to acquire Software AG’s enterprise integration platforms. The tech giant will shell out € 2.13 billion ($2.33 billion) to bring the StreamSets and webMethods platforms into its fold. billion in June.

Value Chain 646

Value Chain Technology Technology Globalization 646

CIO

APRIL 17, 2024

Similarly, clothing brand Under Armour recently produced an ad that used AI-generated 3D models of the British boxer Anthony Joshua, based on videos they took of him in the past. The new ads were created very quickly,” says Banks. And the celebrity boxer wasn’t even included in the process of generating the new AI content.”

Biotech 776

Biotech Banking Retail Innovation 776

CIO

FEBRUARY 26, 2024

While the responsible use of AI has the potential make the world “more prosperous, productive, innovative, and secure,” irresponsible use can lead to fraud, discrimination, bias, and disinformation, the executive order says. Artificial Intelligence, Government, Government IT Overall, it’s a very smart hire.”

Innovation 443

Innovation Security Security Technology 443

CIO

SEPTEMBER 26, 2023

It was imperative for IWB to assess the level of solar power production. If IWB hoped to fulfill its mission of helping to usher in a fully renewable future, an intelligent solution had to be developed to accurately predict solar power production. As solar PV systems are added, the calculation methods automatically adapt.

Learning 646

Learning Profiling Algorithm Knowledge 646

CIO

JANUARY 24, 2023

In its Future of Work predictions for 2023 , IDC called hybrid work “a mainstay for our global future work landscape,” adding that “hybrid work will drive new technology solutions across functions and industries alike.” Even if you’ve done that before, the requirements of people in a hybrid environment have changed.” laptops) being used.

Cyberspace 890

Cyberspace Technology Technology Globalization 890

CIO

FEBRUARY 8, 2024

The economic slowdown is now apparent,” Gogia added. However, there could be new growth opportunities if the US government decides to invest heavily in infrastructure development and silicon chip production. Economic softness impacts both revenue and profit,” Gogia added. In challenging times, tough measures are often required.

Globalization 614

Globalization IT Technology Technology 614

CIO

AUGUST 1, 2023

The findings also showed that the most commonly reported uses of generative AI are in marketing, sales, product development, and service operations. Other functions were found to be using generative AI to identify customer needs, draft technical documents, create new product designs, and forecast trends.

Pharmaceutical 613

Pharmaceutical Banking Retail Education 613

CIO

NOVEMBER 29, 2023

Only production software and machines that can’t have latency remain on site. In the future, we’ll connect all production and application servers to this and build our own data lake,” he says, adding that the next step will be to use AI there to learn from their own data. The portfolio and tasks also play a role, says Nalbant.

IT 646

IT Finance Security Security 646

CIO

APRIL 4, 2024

For example, if production in one business unit is short on eight-inch steel rods needed to finish orders in assembly, and another area of the business has 10-inch rods on hand, the AI might suggest using the longer rods and cutting them down to make the delivery deadline. It can be faster, more accurate, and make the teams more productive.”

Banking 830

Banking Pharmaceutical Technology Technology 830

CIO

DECEMBER 15, 2023

First there was the company’s full embrace of cloud computing, and then a pivot from project management to a product operating model. About a year and a half ago, we moved to a full product operating model. But the productivity bump has been significantly higher. Our strategy is very solid,” she says.

Education 640

Education Capital Globalization Technology 640

CIO

JANUARY 16, 2024

For now, most CIOs are deploying generative AI to enhance productivity and efficiency. I consider AI an augmented intelligent tool. Consequently, one of the CIO’s top priorities for 2024 is discovering and uncovering the added value human workers can concretely achieve using LLMs — and much of this remains unknown.

Innovation 794

Innovation Algorithm Technology Technology 794

CIO

NOVEMBER 21, 2023

Artificial intelligence is transforming the ways in which we do virtually everything. The role of AI has become so critical to military strategy and capability that the US Air and Space Forces appointed its first chief artificial intelligence officer this year. I have a high level of emotional intelligence.

Algorithm 716

Algorithm Innovation Competitive Intelligence 716

CIO

JANUARY 25, 2024

trillion by 2032, according to a Bloomberg Intelligence analysis. Other promising use cases for generative AI banking chatbots include guiding customers through loan applications, suggesting new financial products, advising on mortgage and debt repayment, and helping credit analysts by offering suggestions on loan underwriting.

Banking 646

Banking Retail Market Research Marketing Research 646

CIO

OCTOBER 27, 2023

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight.

Airline 790

Airline Travel Pharmaceutical Alliance 790

CIO

JANUARY 22, 2024

Adding generative AI to this mix creates a catalyst to dramatically boost productivity and lower costs by assisting human interactions with automation. By using this solution, the payer was able to scale AI containment—that is fully containing calls by artificial intelligence—between 60% to 80% in the first six months of deployment.

Benchmarking 646

Benchmarking Banking Technology Technology 646

CIO

AUGUST 8, 2023

adding support for the company’s cloud-native NeMo framework to build large language models (LLMs), as well as a new tool to manage multiple instances of Triton inference server to scale AI systems more easily. Nvidia hopes this will make USD—and by extension, its USD-related products—more widely adopted.

Management 614

Management Alliance Loss Intelligence 614

CIO

JUNE 8, 2023

Other features of Marketing GPT include Segment Intelligence for Data Cloud and Rapid Identity Resolution, Segmentation, and Engagement. While Email Content Creation will be in pilot in October 2023 and generally available in February next year, Segment Intelligence for Data Cloud is expected to be made generally available in October 2023.

Commerce 325

Commerce Marketing Marketing Intelligence 325

CIO

JULY 13, 2023

Salesforce’s decision to raise the price of its software products starting in August can be attributed to a combination of factors, including inflation and pressure to fuel revenue after a pause in price hikes during the pandemic period — issues that are affecting other major technology suppliers, analysts said. “We

IT 574

IT Research Business Intelligence Technology 574

CIO

MARCH 29, 2024

We have multiple generative AI cases in production today and have for about one year,” says Woodring, noting that the company has one genAI chatbot under development, for example, designed to listen and comprehend as well as it speaks. Artificial Intelligence, Data Management, Digital Transformation, Generative AI

Knowledge 822

Knowledge Technology Technology Retail 822

CIO

SEPTEMBER 20, 2023

Business leaders expect IT to develop new products, improve customer experiences, automate workflows, and deliver new artificial intelligence capabilities. The best way to address this gap is to draft a simple vision statement written by product managers and delivery leaders in collaboration with stakeholders and agile teams.

Gaming 836

Gaming Management Knowledge Advantage 836