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Giant Eagle’s Kirk Ball on grocery retail innovations

CIO

Kirk Ball, Chief Information Officer/Chief Technology Officer, Giant Eagle, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss grocery retail innovations, digital customer strategies, sourcing global talent, augmented reality and more.

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3 technology trends set to revolutionize retail

CIO

Few verticals have undergone as massive a change as retail in the last couple of years. Driven by cutthroat competition and significant shifts in customer expectations, retail companies are striving to align themselves with the changing landscape, with IT playing a crucial role in their ability to achieve this.

Retail 474
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How technology is enabling Melbourne Airport’s growth

CIO

For Melbourne Airport CIO Anthony Tomai and his team, that overall strategic objective fuels their approach to create and deliver tech innovation at the airport campus at Tullamarine, northwest of the city. The team and I pulled together a technology strategy focused on enabling the corporate strategy.”

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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

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Accelerating innovation with cloud-native apps on Microsoft Cloud

CIO

We spoke with Siddhartha Gupta, Global Head of Application Modernization on Azure at Tata Consultancy Services (TCS) , about this trend and what financial services organizations need to do to improve their capacity for agility and innovation. They must adopt innovations as soon as they become available.

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Physical experience, digital convenience: The future of retail

CIO

The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. How do they do that? With data of course. Can AI help?

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Private 5G networks are sparking innovation at the edge

CIO

They also provide a foundation for unprecedented business innovation and transformative new digital experiences. Private 5G-enabled AR/VR technology facilitates remote training and maintenance, enhancing productivity and reducing downtime. Private 5G provides the foundation for radical innovation, particularly at the edge.