Remove Innovation Remove Knowledge Remove Retail Remove Technology
article thumbnail

3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

Retail 617
article thumbnail

Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. And while the company prides itself on the wide knowledge of its store employees, no one can be an expert on every product a store sells. Tractor Supply Co.

Retail 715
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to incubate a winning innovation program

CIO

When leaders consider how technology has enabled the transformation of business models over the past several years, few would disagree that the world has changed dramatically. Retail, entertainment, music, and banking have largely moved online. Businesses must remain ever-ready to innovate as an aspect of their routine operations.

article thumbnail

Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

Biotech 812
article thumbnail

Piyush Chowhan, CIO, Panda Retail: Leadership positions demand tough decisions

CIO

With more than two decades of experience working in global consumer and retail companies, Piyush Chowhan is passionate for transforming businesses by leveraging technology. In a free-wheeling discussion with CIO.com, he throws light on his business-technology journey and how he delivers results and creates value across organizations.

Retail 325
article thumbnail

Inside Walmart’s generative AI journey

CIO

The multinational retail company positions itself as a “people-led, tech-powered” one, and sitting squarely at that intersection is generative AI, the power of which most leaders believe is fully realized when the strengths of people and technology are combined. million associates around the globe. where Walmart is headquartered.

Retail 856
article thumbnail

Rocket Mortgage lays foundation for generative AI success

CIO

That’s why Rocket Mortgage has been a vigorous implementor of machine learning and AI technologies — and why CIO Brian Woodring emphasizes a “human in the loop” AI strategy that will not be pinned down to any one generative AI model. For example, most people know Google and Alphabet are the same employer. The rest are on premises.

Knowledge 836