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Salesforce updates Sales and Service Cloud with new capabilities

CIO

Customer relationship management (CRM) software provider Salesforce on Thursday added new capabilities to its Sales Cloud and Service Cloud with updates to its Einstein AI and Data Cloud offerings. The company also added another capability that it calls Sales Signals to the Sales Cloud to help build a sales pipeline.

Sales 793
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CIOs are worried about the informal rise of generative AI in the enterprise

CIO

Organizations are seeing a dramatic rise in informal adoption of gen AI – tools and platforms used without official sanctioning. Employees are using it to develop software, write code, create content, and prepare sales and marketing plans. So I think the real risk here is the exposure of sensitive information.

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Applying AI for sales growth: Where to start & how to scale

CIO

Because large enterprises use massive amounts of data, this critical asset can quickly become unmanageable and can sabotage the accuracy and efficiency of hard-working sales teams. AI uses weightings to logically identify what pieces of information are most important. DIA steel pipe”.

Sales 643
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8 ways IT can help supercharge your sales team

CIO

Without revenue from sales of products or services, a business becomes little more than a hobby or a charitable organization. Building sales requires a well-equipped sales team, and in today’s digital world, that means IT must become a strong support partner. Data should be both insightful and actionable.

Sales 799
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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information. The digital age has brought about increased investment in data quality solutions.

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Frucor Suntory amplifies sales and service with a unified mobile app

CIO

The company manufactures, markets, and distributes a range of fruit juices, fruit drinks, energy drinks, waters, and soft drinks, such as V Energy, Suntory BOSS Coffee, Maximus, h2go, Just Juice, The Real McCoy, and Fresh Up. But Frucor Suntory’s 20-year-old sales automation system was holding it back.

Sales 717
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How to Find Competitor Pricing Information (5 Key Sources)

Crayon

Picture this: You’re a sales rep at an email marketing software company. One day, you hop on a discovery call with a prospect. As you’re chatting with them about their goals, they say this: “Easy automation is really the key here.