Majority of US businesses say they have not seen an increase in performance or profitability from digital transformation investments 
CIO
MARCH 13, 2024
Even though generative AI is a relatively new technology, it’s now difficult to imagine a world without it, given the impact it’s making, and the business value it can create. Internally, it uses conversational AI for all its 400,000 employees across a wide variety of tasks, and externally, it uses AI to help its client companies.
CIO
FEBRUARY 19, 2024
Officials at the North Carolina Department of Information Technology found themselves in a position familiar to most IT organizations: aware of the need to do more to attract IT workers given that they — like most employers — faced fierce competition for talent.
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CIO
FEBRUARY 21, 2023
The pandemic-era push to quickly boost digital touchpoints and services proved that transformation can happen fast. That has left a lasting legacy: Even as the pandemic recedes, enterprise executives continue to expect CIOs and their IT departments to deliver transformative capabilities at a rapid-fire pace.
CIO
SEPTEMBER 21, 2023
The advent of gen AI changed everything, and the pace of that change is like nothing we’ve seen before. The potential impacts are reminiscent of the dawn of the Internet, and are likely to be just as transformative for businesses. All of PwC’s clients are having this discussion, he says. Everyone wants it.
CIO
MARCH 7, 2024
In my recent column, I delved into the challenges enterprises face in integrating AI into the workplace and outlined strategies for CISOs to monitor or control the use of AI effectively. Patricia was previously the CISO at Markel Insurance, Freddie Mac, Symantec, and Unisys, and her insights have always been extremely valuable to her peers.
CIO
AUGUST 22, 2023
Underlining the need for building a customer-centric mindset , he says IT leaders must “adopt a methodology that elevates customer experience as a top-level metric, on par with technical and functional requirements that technology teams have traditionally been responsible for.” How do you do it? I’ve not done it alone, however.
CIO
APRIL 30, 2023
Creating new revenue streams, identifying untapped audiences and better engaging fans onsite and all year-round are just some of the wins iconic Australian sporting events are chalking up thanks to human-centric digital innovation. Here, we explore two stellar examples in the Australian Grand Prix and Australian Open.
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