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CIO as enabler: Building an ecosystem of innovation partners

CIO

The reason for this shift is simple: While CIOs can often call on talented teams of internal IT professionals to deliver business solutions, no technology department can be expected to generate every innovation necessary to compete in a fast-moving digital age. I would say, right now, I’m a technologist last.

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Ingesan embraces a new way to approach HRM with AI

CIO

Ingesan, a subsidiary of the OHLA Infrastructure Group, the Madrid-based construction and concession management multinational, has launched the Empath-IA project, a joint initiative between HR management and the digital transformation division that aims to address the increasingly competitive demands and complexities in HRM.

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6 signs an IT manager is struggling — and how to help

CIO

IT managers increasingly find themselves oversubscribed, challenged, and in many cases floundering, and it’s little wonder why. Meanwhile, IT managers are increasingly feeling unfulfilled in their roles and suffering burnout, leading them to be far more open to finding a new job elsewhere. That suggests why they’re struggling.”

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4 ways to ensure CEO support for your digital strategy

CIO

But without the full support of the CEO, a CIO’s innovation and digital transformation agenda will only go so far. When I joined Graded IT to drive digital transformation, management was convinced of the centrality of change,” says Gennaro Ardolino, head of digital innovation and CISO of the Neapolitan energy saving company.

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CIOs eager to scale AI despite difficulty demonstrating ROI, survey finds

CIO

There is a promising surge in the use of AI technologies across various industries. This transition has propelled AI and machine learning to the forefront, with 51% of CIOs identifying these technologies as among their most urgent priorities, alongside cybersecurity, highlighting their crucial role in driving organizational success.

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UPS delivers customer wins with generative AI

CIO

Bala Subramanian, chief digital and technology officer at UPS, sees the company’s foray into generative AI as not only a winner for its customer contact center agents but something to be introduced to other business processes in the near future, he says. “By For MeRA, UPS started with Microsoft OpenAI LLMs, GPT 3.5 Turbo and GPT4.

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Business AI will change the way businesses are run

CIO

Less than a year after most CIOs and business leaders even heard the expression “generative artificial intelligence,” for the first time, this technology has set off a wave of innovation that will dramatically change how businesses are run. We were the first European technology company to establish AI guiding principles back in 2018. 

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