Remove Human Resources Remove Information Remove Innovation Remove Research
article thumbnail

CIO as enabler: Building an ecosystem of innovation partners

CIO

The reason for this shift is simple: While CIOs can often call on talented teams of internal IT professionals to deliver business solutions, no technology department can be expected to generate every innovation necessary to compete in a fast-moving digital age. I would say, right now, I’m a technologist last.

article thumbnail

UPS delivers customer wins with generative AI

CIO

“By alleviating the burden on our human agents, it enables them to focus on more complex and nuanced customer needs.” MeRA, which has earned UPS a 2024 CIO 100 Award for IT innovation and leadership, automates responses to some of the roughly 52,000 customer e-mails UPS receives each day, according to the company.

Win 877
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 ways to ensure CEO support for your digital strategy

CIO

But without the full support of the CEO, a CIO’s innovation and digital transformation agenda will only go so far. When I joined Graded IT to drive digital transformation, management was convinced of the centrality of change,” says Gennaro Ardolino, head of digital innovation and CISO of the Neapolitan energy saving company.

article thumbnail

When natural disasters strike Japan, ?ita University’s EDiSON is ready to act

CIO

A nation known for innovative efficiency was a failure in one key area It goes without saying that the faster and more effectively disasters can be forecasted, detected, and responded to, the better the chance of minimizing damage and saving lives. Information from all sources is integrated and accessible from a central location.

article thumbnail

What’s Next for the Future of Work?

CIO

The interactive conference will tackle themes of understanding generational differences, creating a vibrant workplace culture, and implementing innovations such as intelligent automation. Innovative IT leaders should be testing new models of work such as automation. National Labor Relations Board.

article thumbnail

4 ways higher ed can close the tech industry’s gender gap

CIO

What is even more disheartening is that while a healthy number of young girls and women enroll and thrive in early education STEM programs, this enthusiasm and drive seems to wane at the college and university levels, where women account for just 16% of those who earned a bachelor’s degree in computer and information sciences.

Education 777
article thumbnail

The CIO’s Shortcut to Leading in the New Era of Work

CIO

The strategic and practical challenges of our new era of work – from inflation and supply chain headaches to finding and retaining talent, and more – have required much of information technology leaders. The summit will examine what innovation looks like at various high-performing companies. Here’s your chance to get up to speed.

Airline 607