CIO
OCTOBER 10, 2023
Winning IT organizations aren’t built in a day. Employees want to work for leaders who inspire them, engage them, challenge them, and give them opportunities to grow and be effective, says Ola Chowning, a partner with technology research and advisory firm ISG. Are you looking to build a winning IT culture?
CIO
FEBRUARY 19, 2024
We’ve all marveled at the tech’s ability to pass bar exams or create award winning photography. This presents a conundrum for many of today’s business leaders. There are very real opportunities to innovate using generative AI, but there are equally many consumers who are uncomfortable with the technology.
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CIO
AUGUST 14, 2023
But by then, the business requirements had changed, “and frankly, it doesn’t work,’’ Mahon says. Micro transformations are a strategic approach to digital evolution, enabling IT leaders to innovate without disrupting business continuity. Here’s how IT leaders are embracing a quick-win, cumulative approach to digital transformation.
CIO
AUGUST 14, 2023
Innovation and agility are key indicators of business success. Every company today is a technology company. The question is, how do we provide the right technology and ease of use so our customers can gain a competitive advantage and solve their business challenges?”
CIO
MAY 23, 2024
It can be scary letting go, but it’s a necessary step to allow the space required to determine your beachhead, and, ultimately, scale any business.” When such a program is executed thoughtfully, it wins hearts and minds, adding stamps to your functional passport. You have to discover it, want it, and raise your hand,” he says.
CIO
MAY 3, 2024
Bala Subramanian, chief digital and technology officer at UPS, sees the company’s foray into generative AI as not only a winner for its customer contact center agents but something to be introduced to other business processes in the near future, he says. As a result, UPS is investing in training the model on its corporate data set.
CIO
FEBRUARY 8, 2024
Frank LaQuinta is head of digital, data, and operations at Edward Jones, a role that encompasses responsibility for the financial services firm’s technology, digital, and data leadership, vision, and strategy. He came to Edward Jones in 2016 after a 30-year career in technology on Wall Street and was named chief information officer in 2018.
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