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How retailers are empowering business transformation with TCS and Microsoft Cloud

CIO

The retail industry is always in motion. Shifting macro-economic influences and changing customer expectations spark new business models, channel strategies, and strategic partnerships. Retailers are also improving customer experiences by removing friction.

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Supercharging retail with AI: Blending commerce and lifestyle

CIO

Global events and changing consumer behaviors in the digital era are causing retailers to look toward the future with concern. In 2024, these pressures will drive businesses increasingly to ask: How can I increase sales without raising overhead? AI is set to level up the retail landscape.

Retail 747
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Software vendors offer AI sales boost for retail at NRF show

CIO

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. year on year in the first 11 months of 2023, AI or no AI.

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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

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3 technology trends set to revolutionize retail

CIO

Few verticals have undergone as massive a change as retail in the last couple of years. Driven by cutthroat competition and significant shifts in customer expectations, retail companies are striving to align themselves with the changing landscape, with IT playing a crucial role in their ability to achieve this.

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South American retailer shares lessons learned in its move to HR automation

CIO

Behind the scenes at one of South America’s largest retail conglomerates, human resources (HR) professionals manage the movement of tens of thousands of employees. With annual sales in the billions, the retail giant prides itself on delivering superior shopping experiences to customers. The system upgrade corrected this problem.

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Retail innovation playbook: Fast, economical transformation on Microsoft Cloud

CIO

All this while retailers are still dealing with pandemic-related disruptions to supply chains and consumer shopping habits. To win back consumers and protect profit margins, retailers need to optimize operations across the enterprise. Delays in getting data is one of the biggest challenges retailers currently face.”

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