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What is a business analyst? A key role for business-IT efficiency

CIO

What is a business analyst? Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.

Business 804
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Refactoring your IT sourcing strategy for digital success

CIO

In striking this balance, digital and technology leaders have long optimized for cost, but so rapidly is business evolving that many of them are reconsidering that approach. Before he became the COO of ZNA, Perkins served in Europe as Zurich’s COO of group technology and operations, and as head of the company’s business technology centers.

IT 764
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What Artificial Intelligence can Help Businesses Manage Their Online Profiles

Smart Data Collective

A lot of factors go into building a business, but online reputation is a huge part of it. A lot of organizations don’t recognize the role that AI technology can play when it comes to business management, improving customer relationships and managing your business’s online profile.

Profiling 340
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IT leaders embrace the role of business change maker

CIO

As CIO of E&J Gallo Winery, Robert Barrios has made it a priority to lead transformation projects not with directives, but by cultivating the right blend of shared experiences and immersion in the business. If you are not actively doing that, you won’t be a change maker.”

Business 616
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8 big IT failures of 2023

CIO

IT provides the plumbing for just about every company in existence today. Most of the time, that plumbing works fine — but when something goes wrong, it can be more embarrassing (and more expensive) than the most extravagantly overflowing toilet. Honestly, it’s a wonder the system works at all.

Airline 864
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Micro transformation: Driving big business benefit through quick IT wins

CIO

But by then, the business requirements had changed, “and frankly, it doesn’t work,’’ Mahon says. But by then, the business requirements had changed, “and frankly, it doesn’t work,’’ Mahon says. Micro transformations are a strategic approach to digital evolution, enabling IT leaders to innovate without disrupting business continuity.

Win 613
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Simplify IT operations with observability and AIOps

CIO

At the same time, they must deliver consistent IT service performance and availability to end users, while enabling innovative digital transformation for the business. As Forrester notes, “Current IT landscape complexity and the speed of business require AIOps solutions to execute remediations when needed.”

IT 617