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Il cliente al centro: come i CIO potenziano la customer experience mentre trasformano il business

CIO

Le aziende capaci di offrire una customer experience superiore hanno tassi di crescita cinque volte più elevati dei loro concorrenti e, nella gestione della CX, il CIO ha un ruolo fondamentale, scriveva Forrester Research (“Improving CX Through Business Discipline Drives Growth”) nel 2019.

Commerce 606
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5 Ways to Strengthen the Retail Customer Journey for Your E-commerce Business

Alexa

Buying products from e-commerce businesses has become commonplace in today’s digital landscape. People purchase everything, from groceries to cars, online, and it’s all thanks to e-commerce businesses. e-commerce market generated $431.6 In 2020, the U.S. Understand Your Audience’s Needs.

Commerce 195
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10 Free Marketing Tools for E-commerce

mention

Lockdowns worldwide made customers use online digital platforms for online shopping, which increased e-commerce in the United States by $183 billion. The e-commerce industry is incredibly profitable for sellers. You will find different tools to help with SEO, analytics, design, marketing, and research. Let’s get started.

Commerce 326
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Dubai-based GMG invests in next-gen tech to improve customer needs

CIO

The digital transformation of the Middle East’s retail sector in the last five to seven years has brought immense value in crafting more agile supply chains that accommodate demand. However, many companies have been at the forefront of digital transformation for years, and digitalization has long been part of our business strategy.

Commerce 617
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Social commerce: A guide for brands and retailers

bazaarvoice

The social commerce renaissance continues. One nice side effect to this, though — aside from the continued influx of quality memes — is the sustained rise of social commerce. One nice side effect to this, though — aside from the continued influx of quality memes — is the sustained rise of social commerce.

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PCI DSS version 4.0: Is your payment card data security program ready?

CIO

Not surprisingly, the retail industry was also highly targeted. Verizon’s researchers found that payment data comprised 37% of the data compromised in attacks. To avoid the reputational harm and lawsuits that accompany such breaches, businesses must embrace a comprehensive program to comply with PCI DSS v4.0

Security 798
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PCI compliance: Is your qualified security assessor up to the task?

CIO

The new requirements are needed to help businesses prevent payment card data from being compromised or stolen. QSAs should bring strong domain expertise to their work and be knowledgeable of the unique security threats faced in specific industries, such as e-commerce, retail and healthcare. requires,” he adds.

Security 792