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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 563
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Il cliente al centro: come i CIO potenziano la customer experience mentre trasformano il business

CIO

Le aziende capaci di offrire una customer experience superiore hanno tassi di crescita cinque volte più elevati dei loro concorrenti e, nella gestione della CX, il CIO ha un ruolo fondamentale, scriveva Forrester Research (“Improving CX Through Business Discipline Drives Growth”) nel 2019.

Commerce 547
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How gen AI is joining the holiday shopping season

CIO

Retailers are pushing their customer service and supply chain systems to new limits in anticipation of record spending this holiday season. Just a year after the release of ChatGPT, gen AI is generating value in many different industries, including retail. Faster resolution times can save retailers time and costs.

Retail 683
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Social commerce: A guide for brands and retailers

bazaarvoice

The social commerce renaissance continues. Global daily time spent on social networking continues to tick up: the endless scrolling, constantly hitting refresh, living vicariously through all of our friends as we wonder how they can afford to travel so much, etc. Given that social commerce sales in the U.S.

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Pioneering 5G Acceleration, Indonesia Marks a Revolutionary Digital Era Through Its First 5G Warehouse

CIO

In a rapidly evolving global landscape, Indonesia acknowledges the crucial role of the digital economy in driving sustainable development and promoting inclusive growth. Given Indonesia’s promising demographics and the substantial expansion of both retail and eCommerce industries, the logistics sector is expected to continue its rapid growth.

IT 662
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PCI compliance: Is your qualified security assessor up to the task?

CIO

The new requirements are needed to help businesses prevent payment card data from being compromised or stolen. QSAs should bring strong domain expertise to their work and be knowledgeable of the unique security threats faced in specific industries, such as e-commerce, retail and healthcare.

Security 771
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Micro transformation: Driving big business benefit through quick IT wins

CIO

But by then, the business requirements had changed, “and frankly, it doesn’t work,’’ Mahon says. Micro transformations are a strategic approach to digital evolution, enabling IT leaders to innovate without disrupting business continuity. Here’s how IT leaders are embracing a quick-win, cumulative approach to digital transformation.

Win 579