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SAP launches collaborative AI agents, adds Knowledge Graph

CIO

“We are infusing Joule with multiple autonomous AI agents that will combine their expertise across the business functions to collaboratively accomplish complex workflows,” said Muhammad Alam, head of product engineering at SAP, during a media briefing. This will free workers to collaborate in areas where human ingenuity is best suited.”

Knowledge 488
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Given IBM consulting’s genAI rollout, should CIOs rethink consulting strategies for 2025?

CIO

Mohamad Ali, SVP and head of IBM Consulting, told reporters in a media briefing that the scale that IBM is trying to provide could deliver efficiencies that enterprises might not be able to replicate. “We That’s important as a pipeline for innovation in tooling, IP collection and deployment, and putting knowledge to work.”

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5 Ways A Content Brief Template Can Level-up Your Content Marketing & What to Include

mention

Grab a cup of Joe and join me as we explore how a content brief template can bring deep joy (Marie Kondo, anyone?) Table of Contents: Benefits of a content brief template What forms the base of a content brief template? Benefits of a content brief template. Not convinced? to your life. Are you ready to level-up yet?

Briefing 246
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From data to impact: How the right technology drives generative AI excellence

CIO

With processes, the goal is to evolve toward a new normal way of working in which a cognitive value chain enables knowledge to infuse workflows, at pace and scale, in order to reduce error. Today, you have armies of people running around, pulling briefing memos together and making sure that everybodys prepped.

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The only CIO resolution that matters

CIO

Perhaps in an age when our forebears huddled around campfires waiting for warmer weather annual reviews were the optimal way to accumulate knowledge and empower human agency. Ideally, the office of the CIO would brief the enterprise on a systemic basis on these matters. I am thinking of something similar to the President’s Daily Brief.

Briefing 418
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ServiceNow puts Salesforce in the crosshairs with expanded CRM tools

CIO

The longtime IT service management platform provider entered the CRM space in early 2025, but it rolled out several new capabilities at it Knowledge 2025 conference this week in direct competition with CRM giant Salesforce. But it didnt.

Briefing 248
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How to know a business process is ripe for agentic AI

CIO

These workflows [allow] AI agents to handle repetitive, manual tasks like triaging project requests, drafting briefs, or assigning work, significantly reducing the time teams spend on busy work, Srivastava says. Then it is best to build an AI agent that can be cross-trained for this cross-functional expertise and knowledge, Iragavarapu says.

Business 478