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10 generative AI certs and certificate programs to grow your skills

CIO

Certified Generative AI Specialist (CGAI) Offered through the Chartered Institute of Professional Certifications, the Certified Generative AI specialist (CGAI) certification is designed to teach you the in-depth knowledge and skills required to be successful working with generative AI.

Knowledge 828
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5 use cases for how Generative AI can supercharge document productivity across the enterprise

CIO

Coupled with the increasing expectations to do more with less, it’s a lot for knowledge workers to handle. In fact, according to MIT Sloan , 80 percent of knowledge workers experience information overload and it’s impacting productivity. Adobe’s Future of Digital Work survey reported that knowledge workers waste nearly a full day (8.2

Knowledge 721
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UPS delivers customer wins with generative AI

CIO

MeRA, which the R&D team first released into limited production in November, will be adapted and extended to all categories of customer contact — and it will be applied to other functions within the enterprise, including human resources, sales, and finance, Subramanian says.

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How CIOs align with CFOs to build RevOps

CIO

That includes many technologies based on machine learning, such as sales forecasting, lead scoring and qualification, pricing optimization, and customer sentiment analysis. You can’t have an efficient and effective IT function if you don’t know the finances there. Another 40% say they’re using AI chatbots or virtual sales assistants.

Finance 786
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Essential skills and traits of chief AI officers

CIO

“With AI ultimately being an enabler to deliver better business outcomes across all facets of business, the range and scope of knowledge and understanding of the CAIO is broad,” says Orla Daly, CEO of digital learning company SkillSoft. This includes skills in statistical analysis, data visualization, and predictive modeling.

Knowledge 856
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The 10 highest-paying industries for IT talent

CIO

And as the demand for tech talent grows in industries beyond tech, salaries are on the rise in fields such as consulting, finance, hospitality, and more. There’s a demand for skills such as cybersecurity, cloud, IT project management, UX/UI design, change management, and business analysis.

IT 742
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5 ways AI is showing promise as a decision-maker

CIO

AI is becoming an integral part of decision-making for many different business functions – from finance to manufacturing to sales. Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots.

Airline 807