Remove Responsible AI Machine Partner, or RAMP,
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10 best practices when partnering for strategic skills

CIO

Enterprise CIOs have always been at a disadvantage competing with tech firms for skilled IT pros, but accelerated transformation efforts and an AI gold rush have significantly intensified the talent war, prompting CIOs to increasingly turn to outside firms for help.

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away.

IT 883
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Rocket Mortgage lays foundation for generative AI success

CIO

That’s why Rocket Mortgage has been a vigorous implementor of machine learning and AI technologies — and why CIO Brian Woodring emphasizes a “human in the loop” AI strategy that will not be pinned down to any one generative AI model. The rest are on premises.

Knowledge 716
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Essential skills and traits of chief AI officers

CIO

The rapid rise of artificial intelligence — especially generative AI — is prompting many organizations to hire or promote a chief AI officer (CAIO). To date, many of these positions are with technology vendors or at government entities in the wake of recent AI mandates.

Knowledge 831
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10 most in-demand generative AI skills

CIO

If any technology has captured the collective imagination in 2023, it’s generative AI — and businesses are beginning to ramp up hiring for what in some cases are very nascent gen AI skills, turning at times to contract workers to fill gaps, pursue pilots, and round out in-house AI project teams.

Copywrite 893
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Generative AI: the Shortcut to Digital Modernisation

CIO

THE BOOM OF GENERATIVE AI Digital transformation is the bleeding edge of business resilience. Notably, organisations are now turning to Generative AI to navigate the rapidly evolving tech landscape. Notably, organisations are now turning to Generative AI to navigate the rapidly evolving tech landscape.

Alliance 751
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UPS delivers customer wins with generative AI

CIO

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. The LLM gives agents the ability to confirm all responses suggested by the model.

Win 859