article thumbnail

Leaning into Retail’s Challenges with Digital Transformation

CIO

Digital transformation initiatives have picked up in the retail sector in recent years as store chains compete for brand awareness and sales in a rapidly evolving market. By 2026, retailers’ global investments in digital transformation tools are expected to reach $388 billion , growing by 18% a year.

Retail 856
article thumbnail

5 Tips to Help Create a Winning Grocery Loyalty Program

CIO

Like any other retailer, grocery stores want to build trust with their customers and keep them coming back. Deliver seamless transactions at the point of sale. But the average bill and already slender margins in grocery can make it challenging to create a loyalty program that provides sufficiently compelling rewards.

Win 579
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How CIOs Can Transform Data From a Cost to an Advantage

CIO

Companies should have a consistent data blueprint linking use cases to create business value and identify early wins to help build momentum for the organisation.” Here, LiveRamp uses the retail vertical as a use case: “E-commerce often exists entirely separate from data generated by in-store operations. billion in ads, and Walmart $2.1

Advantage 639
article thumbnail

How Pick n Pay’s migration to the cloud is paying off

CIO

Pick n Pay’s bold plan to modernize infrastructure and drive efficiency is beginning to pay dividends as its migration to AWS was successfully completed last year, signaling the digital ambitions of this retail giant. That’s been a massive added win for us.” year-to-date, with on-demand year-to-date growth in excess of 100%.

Retail 565
article thumbnail

5 Ways to Strengthen the Retail Customer Journey for Your E-commerce Business

Alexa

With so many more retailers moving to an online model, partially due to the pandemic, you need to find ways to stand out as a brand online. The ability to attract and retain customers comes from a clear understanding of your retail customer journey. That insight is critical because it can inform marketing and sales strategies.

Commerce 195
article thumbnail

How FLO Cut Customer Refund Time from Weeks to Seconds

CIO

That 50-square-meter workshop in Gaziantep has grown into an international retail business, FLO. Today, FLO is the largest footwear retailer in Turkey. 1 sports shoe brand in terms of sales volume. Not only does the company continue to make high-quality shoes, but it also sells footwear from other manufacturers.

Sports 580
article thumbnail

3 ways to deter phishing attacks in 2023

CIO

Retailers are not the only people looking forward to the holiday season. Spear phishing: Attackers send emails to specific targets who they know have the information they need – such as everyone in the sales or IT department. Why not arm your team to be the winning one? Smishing: Phishing over text (SMS) messages.

Banking 879