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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. Tractor Supply Co.

Retail 688
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Software vendors offer AI sales boost for retail at NRF show

CIO

If software vendors have their way, the answer is likely to involve more artificial intelligence. It’s using AI to simplify stock replenishment and order management in physical and online stores. Such capabilities are part of its Industry Cloud family of products, and can be integrated with any ERP system, not just SAP’s.

Retail 643
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3 data security disciplines to drive AI innovation

CIO

AI hype and adoption are seemingly at an all-time high with nearly 70% of respondents to a recent S&P report on Global AI Trends saying they have at least one AI project in production. The surging interest in implementing AI has directly increased the volume of data that organizations store across their cloud environments.

Security 717
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The power players of retail transformation: IoT, 5G, and AI/ML on Microsoft Cloud

CIO

The more information we can collect about energy consumption of in-store food coolers, and then combine that with other data such as how many people are in the store or what the temperature is outside, the more efficiently these systems can regulate temperature for the coolers to optimize energy consumption,” says K.N.

Retail 643
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AWS launches no-code service AppFabric with generative AI assistance

CIO

The fully managed AppFabric offering, which has been made generally available, is designed to help enterprises maintain SaaS application interoperability without having to develop connectors or workflows in-house while offering added security features, said Federico Torreti, the head of product for AppFabric.

Security 843
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A comparative assessment of digital transformation in Italy

CIO

Finally, the flow of AMA reports and activities generates a lot of data for the SAP system, and to be more effective, we’ll start managing it with data and business intelligence.” The goal is not true e-commerce, which is very difficult for the type of product we sell,” Roero says, “but a more effective model of online channel management.”

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The fast track to intelligent retail modernization with TCS and Microsoft Cloud

CIO

Consumer product goods manufacturers (CPGs) and physical and online retail stores need to increase investments in strategic real-time pricing, supply chain resiliency, and customer experience management to keep pace with the competition. The right cloud platform helps businesses achieve their digital transformation goals.

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