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Assembly required: 8 myths about knowledge management debunked

CIO

Although intelligence operatives, a type of knowledge worker, had many clues suggesting imminent attacks, they did not integrate this information quickly enough to accurately foresee the tragic outcomes. With the dawn of generative AI, management gurus continue pitching concepts of turnkey “learning organizations,” and “knowledge management.”

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With generative AI, IT must deliver knowledge…not just technology

CIO

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. IT organizations have responded in kind, with 52% already building or deploying GenAI solutions according to Dell research 1.

Knowledge 818
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It’s a new dawn of AI-powered knowledge management

CIO

For the last 30 years, the dream of being able to collect, manage and make use of the collected knowledge assets of an organization has never been truly realized. Data exists in ever larger silos, but real knowledge still resides in employees. Data exists in ever larger silos, but real knowledge still resides in employees.

Knowledge 656
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Why knowledge management is foundational to AI success

CIO

Research from MIT has shown that integrating a knowledge base into a LLM tends to improve the output and reduce hallucinations. This means that AI and ML advancements, far from superseding the need for knowledge management, actually make it more essential. AI models are trained on the information they’re given.

Knowledge 538
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3 areas where gen AI improves productivity — until its limits are exceeded

CIO

According to a research report IDC released in November, based on a survey of over 2,100 business leaders and decision makers with responsibility for AI transformation, 71% of companies already using AI are seeing returns on their AI investments within 14 months, averaging $3.50 for every $1 spent.

IT 795
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9 traits of great IT leaders

CIO

They also need general business acumen, industry knowledge, and accounting talent. IT leaders have gotten the message: To successfully perform their jobs, they need more than technical skills. Some expertise in marketing, operations, cybersecurity, and other functional areas is important, too.

IT 797
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8 strategies for accelerating IT modernization

CIO

Recent research found that application modernization took an average of 16 months. New tech moves from bleeding edge to mainstream at an ever-increasing pace. Consider how fast generative AI went from avant-garde to ubiquity: At under two years, it may be a record. In contrast, only 27% of those categorized as DX laggards say as much.

IT 877