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How 2 Australian sporting brands leverage human-centric digital innovation to drive new fan experiences in and out of the arena

CIO

Creating new revenue streams, identifying untapped audiences and better engaging fans onsite and all year-round are just some of the wins iconic Australian sporting events are chalking up thanks to human-centric digital innovation. A ‘win predictor’ also gave fans real-time predictions as each match progressed.

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How sport made CIO 100 winner Joanna Drake a better technology leader

CIO

Responsible for global operations and technology services across company and customer websites, staff technology, and THG’s direct-to-consumer Ingenuity service and hosting business, Drake has looked to support the rapid growth of the Manchester-based firm through IPO, a global pandemic, supply chain instability, and the onset of recession.

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MLSE looks to revolutionize sports experience with digital R&D lab

CIO

Digital solutions and data analytics are changing the world of sports entertainment at a rapid clip. From how players train, to how teams make strategic decisions during games, to how venues operate and fans engage, sports organizations are turning to software engineers and data scientists to help transform the sport experience.

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Edward Jones’ CIO Frank LaQuinta plays to win

CIO

Frank LaQuinta is head of digital, data, and operations at Edward Jones, a role that encompasses responsibility for the financial services firm’s technology, digital, and data leadership, vision, and strategy. He came to Edward Jones in 2016 after a 30-year career in technology on Wall Street and was named chief information officer in 2018.

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How to create a culture of innovation

CIO

A shift has occurred and IT is now viewed as an equal partner in driving business growth with CIOs recognized as the de facto leaders of innovation. Here, they and others share seven ways to create and nurture a culture of innovation. Innovation is a double-edged sword: It is critical to growth — but that’s also what makes it risky. “It

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SAP poaches Microsoft exec as its new global head of AI

CIO

As part of Microsoft’s development team, Sun created Bing Predicts, the inference engine that provides the “favored to win” forecasts beneath search results for sporting fixtures and attempted to predict the 2016 US presidential election winner. Spoiler alert: it failed.)

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CIO Darlene Taylor’s formula for success: Listen, drive, care

CIO

A native of Detroit, she studied mechanical engineering at the University of Michigan, and since entering the automotive industry, she has led internal teams through complex technology initiatives. And she has become a favorite among the who’s who of CIOs. She also uses group chats generously.

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