article thumbnail

Global managed services to grow in 2024 as enterprise IT spending rises

CIO

The global market for managed services will rise in 2024 due to organizations’ IT spending surge and larger investments in managed services deals involving AI and cloud computing, according to market intelligence firm IDC. This trend, IDC attributed to the growing investments by organizations in areas such as AI and cloud.

article thumbnail

Why your best IT managers quit

CIO

It’s one of those sayings that sticks around: People quit managers, not jobs. When it comes to why your best IT managers quit, the answer is yes, no, and maybe. But top-tier managers may bail for myriad other reasons, too, even if their own bosses are superstar managers. Because when issues pile up, managers will quit.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

SAP poaches Microsoft exec as its new global head of AI

CIO

SAP has appointed a new global head of artificial intelligence, Walter Sun, after the previous post-holder quit to found her own AI startup. Sun has a PhD from MIT and continued to publish academic research papers during his time at Microsoft, in addition to teaching at Seattle and Washington universities.

article thumbnail

Assembly required: 8 myths about knowledge management debunked

CIO

General Stanley McChrystal, who once led Joint Special Operations Command, shared this key insight, “The military’s historic struggle with a lack of intelligence has shifted towards a new challenge: managing an overwhelming influx of information. Some means of knowledge acquisition are more serendipitous.

Knowledge 606
article thumbnail

8 change management questions every IT leader must answer

CIO

“A few weeks in, my CHRO said to me, ‘Wouldn’t it be great if it didn’t take a global pandemic to accelerate adoption of tools like this?’” At the heart of all that is continuous, effective change management designed to speed adoption in service of business goals, something that hasn’t historically been a strength of IT organizations.

article thumbnail

Global RPA software sales forecast to jump this year

CIO

Driven by the ongoing need for companies to automate repetitive tasks, global RPA (robotic process automation) software revenue is expected to reach $2.9 from last year, according to a market research report by Gartner. this year, and next year the market research firm expects that growth will further slow, to 17.5%, reaching $3.5

article thumbnail

IT budget shock: Global IT services firms continue to struggle

CIO

The global IT services industry is at a significant crossroads, with the explosive growth of generative AI and deepening economic uncertainties reshaping its future. Managed IT Services, Technology Industry These developments, along with broader market reports, have cast a shadow over the growth prospects of the IT services sector.