Remove data-drives-digital-transformations-success-in-2021
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The C-suite is expanding — and IT leaders are stepping up

CIO

Peña has been with the company for nearly 13 years in customer-facing roles, most recently, building a customer success management team. The company doesn’t have a CIO, and Peña’s job blends both business and IT as she oversees software implementations, as well as customer support and customer success management.

IT 860
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What is digital transformation? A necessary disruption

CIO

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Most CEOs (72%) continue to prioritize digital investments, according to the 2022 CEO Outlook report from KPMG, in part due to concerns about emerging and disruptive technology, a top three risk to organizational growth.

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Ford’s high-tech business transformation, fueled by cloud

CIO

s wholesale pivot to technology has transformed not only the automaker’s business operations but its corporate identity. “We But it is the cloud — and Ford’s cloud-first strategy — that is propelling Ford’s transformation where the rubber meets the road. Ford Motor Co.’s

Business 746
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8 strategies for accelerating IT modernization

CIO

That’s not hyperbole: TEKsystems’ 2024 State of Digital Transformation report found that 53% of organizations classified as digital leaders are confident that their digital investments will meet expected ROIs. In contrast, only 27% of those categorized as DX laggards say as much.

IT 877
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Product-based IT fuels Lufthansa’s digital CX transformation

CIO

Thomas Rückert, senior vice president and CIO of Lufthansa Group, says those early days of the pandemic laid bare that the airline’s digital solutions were not scalable. Lufthansa’s customer experience (CX) strategy has three pillars, Rückert says: physical, service, and digital. Self-service is now much more important.”

Airline 901
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Repsol doubles down on digital transformation

CIO

Around the same time of the release, Repsol appointed Juan José Casado Quintero as its new chief digital officer (CDO), another strategic move to digitally transform and accelerate the company’s strategy to become a data-driven company.

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Leaning into Retail’s Challenges with Digital Transformation

CIO

Digital transformation initiatives have picked up in the retail sector in recent years as store chains compete for brand awareness and sales in a rapidly evolving market. By 2026, retailers’ global investments in digital transformation tools are expected to reach $388 billion , growing by 18% a year.

Retail 896