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Software vendors offer AI sales boost for retail at NRF show

CIO

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. year on year in the first 11 months of 2023, AI or no AI.

Retail 559
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AI Leads to Powerful New Fraud Detection Software for E-commerce

Smart Data Collective

The rise of e-commerce fraud and account takeover fraud are notable examples of these threats that have gained prominence lately. This piece delves into how such software plays a pivotal role in tackling e-commerce fraud and account takeover incidents. Detecting and preventing e-commerce fraud is a complex task.

Commerce 264
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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. A new support tool, Hey GURA, combines generative AI with headsets to provide store employees with all kinds of information on the fly. Tractor Supply Co.

Retail 672
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5 Ways to Strengthen the Retail Customer Journey for Your E-commerce Business

Alexa

Buying products from e-commerce businesses has become commonplace in today’s digital landscape. People purchase everything, from groceries to cars, online, and it’s all thanks to e-commerce businesses. e-commerce market generated $431.6 In 2020, the U.S. Understand Your Audience’s Needs. Analyze Your Product’s Purchase Timeline.

Commerce 195
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10 Free Marketing Tools for E-commerce

mention

Lockdowns worldwide made customers use online digital platforms for online shopping, which increased e-commerce in the United States by $183 billion. The e-commerce industry is incredibly profitable for sellers. WebCEO is a great SEO solution for e-commerce websites that combines all your SEO data into a straightforward dashboard.

Commerce 326
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Social commerce: A guide for brands and retailers

bazaarvoice

The social commerce renaissance continues. One nice side effect to this, though — aside from the continued influx of quality memes — is the sustained rise of social commerce. One nice side effect to this, though — aside from the continued influx of quality memes — is the sustained rise of social commerce.

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SAP to add generative AI, industry smarts to CX tools

CIO

SAP is also looking to improve its customer experience tools in other ways, providing industry-specific accelerators to help some enterprises roll the software out faster, and helping online retailers reduce waste by offering tools to support the resale of refurbished or returned products.

Commerce 597