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Enhancing customer care through deep machine learning at Travelers

CIO

New York-based insurance provider Travelers, with 30,000 employees and 2021 revenues of about $35 billion, is in the business of risk. s unique about the [chief data officer] role is it sits at the cross-section of data, technology, and analytics,â?? s SVP and chief data & analytics officer, has a crowâ??s

Travel 841
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Travel Industry Revitalized by Seamless, Secure Payment Options

CIO

With a travel resurgence already well under way, it’s essential for industry organizations to ensure they are offering consumers payment options that are not just convenient, but that also reduce risk and instill confidence with every transaction. Travel is back, and the industry needs to make sure they’re keeping pace.

Travel 617
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How new public transportation technology is prioritizing passenger safety

CIO

So it’s not surprising the recent Bipartisan Infrastructure Law earmarked $91 billion in guaranteed funding for public transportation , with priority areas of public safety, climate, transport equity and investing in new public transportation technology. Learn how technology can help provide passenger safety and security in public transport.

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Choice Hotels’ all-in cloud journey to sustainable business value

CIO

Kirkland, a founding member of SustainabilityIT.org, an organization to drive global sustainability through technology leadership, says Choice was the first hospitality company to make a strategic commitment to developing a cloud-native and sustainable platform on AWS. I am in the business of hospitality.

Hospitals 905
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Using business technology to help Ukrainians in need

CIO

You’re forced to leave all you know and travel to a foreign land. Known as the Emergency Response Application (ERA), the free mobile solution was built using the SAP Business Technology Platform and acts as a conduit to match people with resources. War has come to your home. But you’re not sure where to turn in the new land.

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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. Are you already working with generative AI?

IT 725
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How Palladium targets tech to better serve the business

CIO

At the end of the 1960s, Spanish businessman Abel Matutes had an ambitious dream to bring paradise closer to travelers by offering incredible experiences. To do this, he and his team have worked based on a technological roadmap, which has led them to be industry leaders.

Business 617