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Travel Industry Revitalized by Seamless, Secure Payment Options

CIO

With a travel resurgence already well under way, it’s essential for industry organizations to ensure they are offering consumers payment options that are not just convenient, but that also reduce risk and instill confidence with every transaction. Global and domestic credit, debit and prepaid cards. Tools for preventing fraud.

Travel 584
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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel.

IT 656
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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. In June, the Lufthansa Group’s Digital Hangar touched down in Barcelona.

Airline 715
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Global SMEs Adopt New Business Intelligence Initiatives During COVID-19 Crisis

Smart Data Collective

In response to the global Coronavirus pandemic, businesses are adopting a series of new, innovative digital technologies. Business intelligence is emerging as a new point of differentiation to help them stand out amongst their competitors. Business intelligence has changed the nature of company engagement in countless ways.

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3 Takeaways From Our Win/Loss Webinar With Egencia’s Jayde Phillips

Crayon

For the first installment of our new Win/Loss Wednesdays series , we had the pleasure of chatting with Jayde Phillips , who manages market and competitive intelligence at Egencia, an American Express Global Business Travel company.

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Mapping the progress of Air New Zealand’s digital rebuild

CIO

So meeting challenges to compete is nothing new, but business all but came to a halt during the pandemic in 2020. Of course, achieving this kind of goal in such a competitive and unpredictable industry requires not just companywide cohesion, but partnerships that help synergize digital and sustainable ambitions to become reality.

Airline 494
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The CIO as chief integration (and influence) officer

CIO

CIO Steve Zerby not only has a seat at the table, but he’s driving business strategy at the manufacturing company thanks to his panoptic view of the centralized yet global organization. Otherwise, tech will again be siloed and the business doesn’t know who to turn to first, Kark says. The CIO role has become much more strategic.

Travel 836