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6 Customer Journey Touchpoints to Help Build an Optimal User Experience

Alexa

Each of these stages addresses a different part of the customer journey, and the touchpoints you create should reflect them. But how do you know what customer journey touchpoints you should actually be focusing on as a business? There’s a lot more to social media than posting Instagram beach pics and going on angry Twitter rants.

Education 328
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Actionable PR strategies to build powerful brand awareness

mention

You probably already know the value of being on social media, or content marketing, or getting company news covered in third-party media outlets. So anything related to blog posts and SEO, podcasts and videos, social media, email marketing, guest posts, interviews, third-party reviews, etc. newsletters, websites, blogs, and more.

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Social Listening: Everything to Know Before You Start

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Here’s a snapshot of the estimated amount of information circulating each minute in 2021 on Facebook, YouTube, Instagram, and Twitter. This means two things: There’s a LOT of information created each day on social media platforms only ( not even counting blog posts, news articles, forums and review sites ). Source: Localiq , 2021.

Gaming 246
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15 Indispensable Company Research Tools for B2B Sales Reps

Zoominfo

In the world of B2B sales, company research is a critical aspect of any successful rep’s daily duties. As a B2B sales rep, the more you know about a prospect and their company, the easier it is to sell to them. For this reason, we’ve put together the ultimate list of company research tools for sales reps.

Research 233
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3 Reasons Why Branding (Really) Matters in the Modern Business World

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Gone are the days of the distant businesses, where complaints and comments from consumers were lodged by mail and responses from companies were slow, if they came at all. But just what should a brand-centered community look like, and why does that matter? Why does branding really matter?

Business 223
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Customer Lifecycle: How to Make Upsells and Renewals a No-Brainer [+Action Tips]

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What is the Customer Lifecycle (and Why Every Sales Rep Should Care)? Here’s the thing, by the time your ideal customer gets to your website or sees your product post on Twitter, they’re self-educating about what they need. And 44% of millennials prefer no sales rep interaction at all in a B2B setting.

Sales 130
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Customer Lifecycle: How to Make Upsells and Renewals a No-Brainer [+Action Tips]

Zoominfo

What is the Customer Lifecycle (and Why Every Sales Rep Should Care)? Here’s the thing, by the time your ideal customer gets to your website or sees your product post on Twitter, they’re self-educating about what they need. And 44% of millennials prefer no sales rep interaction at all in a B2B setting.

Sales 130