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Banking on customer experience and security via technology-based innovation

CIO

Since then, automation has filled the gap in improving customer experience and security. For a borrower, there is more visibility into the process, less wait time, and better protection for their personal and financial information. Security and privacy.

Banking 617
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Bud Financial helps banks and their customers make more informed decisions using AI with DataStax and Google Cloud

CIO

By Jude Sheeran, EMEA managing director at DataStax When making financial decisions, businesses and consumers benefit from access to accurate, timely, and complete information. For Bud, the highly scalable, highly reliable DataStax Astra DB is the backbone, allowing them to process hundreds of thousands of banking transactions a second.

Banking 790
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The generative AI revolution is transforming how banks work

CIO

The generative AI revolution has the power to transform how banks operate. Banks are increasingly turning to AI to assist with a wide range of tasks, from customer onboarding to fraud detection and risk regulation. So, as they leap into AI, banks must first ensure that their data is AI-ready. Generative AI, Innovation

Banking 699
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Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.

Finance 830
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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 740
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Making Banking a More Effortless Experience

CIO

Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .

Banking 714
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It’s time to go paperless: are bank branches ready?

CIO

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Set amid an open floor plan, the stacks of files left sensitive customer information—business and personal, loans and deposits—available for all to see 1.

Banking 547